Job description

Competitive base pay with shift differentials + 1k Bonus!

Great Circle is seeking Overnight Client Service Specialist! As a member of our St. James team, you'll play a vital role in brightening the futures of children with behavioral health challenges. Whether you’re helping with homework or coaching a game of basketball, you’ll be making a difference!

Shift: Overnights, 10:30PM to 8:30AM
Location: 13160 Co Rd 3610, St James, MO 65559

• HIGHLY Flexible Work Schedule
• Career Development Opportunities (RPI, Green Belt Six Sigma, Diversity, Equity & Inclusion Committee etc.)
• Work as a part of a fun & collaborative treatment team

Great Circle is an Equal Opportunity Employer

About This Role
Great Circle’s Residential Treatment program offers therapeutic services in a 24/7-supervised facility for children and teenagers with acute emotional and behavioral problems. Treatment is based on each child’s unique needs and uses a combination of therapeutic services, including individual, group and family therapy, psychiatric services, medical services and 24-hour supervision in a therapeutic milieu setting.

Who is eligible for this program?

• Male or female
• Ages 6–20 years old
• Those with acute emotional and behavior issues
• Clients struggling to maintain safety and stability in a less restrictive environment

Concerns related to this program:

• Emotional and behavioral problems
• Mental health diagnosis
• Trauma

Purpose of Position
The Client Services Specialist (CSS) provides for the physical and emotional needs of the clients assigned to the cottage and facilitates a healthy group living experience. The CSS participates in a multi-disciplinary treatment team in the care of clients. The CSS I & II reports to the Senior CSS. The Senior CSS reports to the Milieu Services manager.

Major Duties (*Essential Element)

• Operates according to Great Circle’s model of care and program operations manual*
• Functions within Agency’s policies and procedures (i.e., Employee Handbook) *

Manages youth using safe crisis management (SCM) without the need for emergency safety physical interventions*

• Role models positive behaviors and coping skills for clients, using a strength-based approach in all interactions*
• Maintains the safety and security of the clients in care and attends to their needs in a nurturing and trauma-informed way*
• Attends cottage team meetings, departmental, treatment, and planning meetings, and other meetings for the purposes of sharing information regarding clients and to discuss other matters pertaining to cottage life
• Participates in special program components including but not limited to School in the Wilderness, Changing Prisms, community service activities, etc.
• Transports residents to and from school outings, appointments, etc.
• Supervises clients in and around the cottage area, assigns and supervises daily chores, keeps records of allowances earned and dispenses, assists with school homework, and encourages participation in recreational activities
• Administers medications and first aid per Great Circle guidelines and policies
• Keeps the cottage clean and orderly and in good repair, performs minor maintenance repairs, and through appropriate means beautifies the cottage grounds
• Evening and night supervision may include cottage checks, laundry, and other duties as explained by the supervisor
• Implements treatment plans and completes documentation as required*
• Other duties as assigned for the betterment of Great CircleCompetencies

Judgment - makes thoughtful decisions in a timely and confident manner

Execution & Results – adapts to change, effectively copes with the unexpected, systematically problem solves, follows-through and ensures accuracy

Customer Focus – properly interacts with others, works independently or with a team, ethically minded

Motivation & Work Ethic – demonstrates personal integrity by operating in an accountable, reliable, and respectful manner

Trauma Informed – demonstrates commitment to learn and apply trauma-informed principles, as appropriate by role, and to understand impact of stress and trauma to clients, colleagues and self

Required Education and Experience

• High School diploma or equivalent

Preferred Education and Experience

• Experience work with children and families in a trauma informed environment

Qualifications

• Strong customer service focus
• Excellent time management
• Oral and written communication skills
• Word, Excel and email applications proficiency
• Class E driver’s license with good driving record, able to transport clients

Working Conditions

Treatment milieu environment. Lighting and temperature adequate.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Application Question(s):

• Are you atleast 21 years of age?

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

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