Job description

Saving someone’s day is a rewarding way to spend yours

Who we are:
For more than 50 years, Pender Veterinary Centre has been a place where pet owners bring their beloved animal friends to receive care from an established team of passionate, experienced veterinarians. Today, Pender stands out amongst other animal care centers for its 24 hour, round-the-clock veterinary care, innovative and compassionate environment, and for setting the highest standards for all veterinary teams through our philanthropic and development programs.

What you will do:
When you become part of the client service team at Pender, you become part of the personal connection that strengthens the relationship people have with their pets. Every client conversation we have or guidance we share — in person, online, by phone, or email — is another opportunity for us to enrich their pet’s life.

You will be the voice of Pender, helping customers with live support by phone or email. On this team, you’ll share your passion for pet health and services as you build relationships with clients. Whether you’re teaching a client how to do something for her pet or troubleshooting something health-related, you’ll help save someone’s day and maybe a pet’s life.

You will be the face of Pender. When a client becomes a pet owner, it’s the beginning of a relationship. And this team helps make sure that relationship thrives. When clients visit Pender, you’ll put your own passions to work to help clients enrich their pets’ lives. If you have a talent for hands-on problem solving, you can address customers’ issues to connect them with the right Pender professionals and the pet experience they love.

If this feels right to you. We want to work with you!

Job Types: Full-time, Part-time

Pay: Up to $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Fairfax, VA 22033: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What are some core values you are looking for in an organization?
• In this position, employees must work some weekends and holiday periods. Is that achievable? Do you have any scheduling restrictions?

Work Location: One location

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