Job description

Mountain Eye Associates is growing and we need new team members to help keep up with our expanding services in Clyde, Waynesville and Sylva.

We offer a great working culture, competitive salary and benefits.

Please include a cover letter explaining why you think you'd be a good fit for this role.

About Mountain Eye Associates:

Mountain Eye Associates is an independent, physician-owned, medical practice specializing in comprehensive routine, medical, surgical, and consultative eye care. We have proudly served patients of Haywood and surrounding counties since 1977.

We have both medical and surgical ophthalmologists, optometrists, and licensed opticians to ensure we have the expertise to meet a wide range of eye care needs. Our clinical and clerical staff are carefully chosen for their professionalism and ability to provide excellent care for our patients.

Mountain Eye Associates is committed to providing ethical, comprehensive eye care with the utmost respect and compassion.

Responsibilities:

• Provide excellent customer service to all patients of Mountain Eye Associates
• Schedule patient appointments following office protocols
• Check patients in for appointments; verify insurance and demographic information at each visit, collect co-payments and patient balances
• Inform patients of delays or other situations that may result in a longer than normal wait
• Describe policies and procedures to new and established patients
• Check out patient after they've seen the physician; schedule return visit as needed
• Scan deposits daily, bank/post office as needed
• Copy, scan and mail documents and forms as needed
• Answer phones; take and relay messages; refer callers to other departments as needed
• Attend and participate in staff and front desk meetings
• Any duties or projects as assigned by the Office Manager

Compliance:

Responsible for complete knowledge and adherence to all Mountain Eye Associates, PLLC compliance plans, policies and procedures

Education & Background:

High school graduate or GED equivalent

Temperament:

Outstanding customer service is a priority for this role. Must have a courteous and professional manner. Must be able to work under pressure and solve problems. Possesses maturity to work with a wide variety of temperaments. Must possess positive, team-oriented attitude.

Physical Requirements:

Ability to stand or sit for extended periods of time. Ability to lift/stretch/bend in providing patient care. Auditory and visual acuity. Manual dexterity for operating office/medical equipment. High level of mental awareness.

Job Relationship:

Does not supervise any other employees. Reports to and receives supervision from physicians and/or administration in all matters.

Application:

In addition to submitting a resume, please submit a cover letter explaining your interest in this position and why you would be a good fit for our office.

keywords: ophthalmology, optometry, clerical, front desk'
'
Work Location:

• Multiple locations

Work Remotely

• No

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

COVID-19 considerations:
We view patient and employee safety as paramount to our operations. In light of the pandemic, we have implemented safety protocols including (but not limited to): patient screening, mandatory mask wearing and thorough disinfecting.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 2 years (Preferred)

Work Location: One location

jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.