The Chief Financial Officer is a key member of CSO's Executive Team and holds a broad range of leadership responsibilities including oversight of the Finance, IT, Business Systems and Operations teams. Working closely with the CEO and other members of the management team, they must thrive in a high-growth, fluid, and metrics-oriented environment, with a belief in CSO's mission and defining values that drives performance and decision-making at all levels.

As CFO, you will manage the financial operations of the agency, serving as a key strategic and operational advisor to the CEO. The CFO will direct the activity of the staff engaged in planning, analysis, accounting, and client support functions. The CFO also represents the agency in all business relationships, and is responsible for compliance with all financial regulatory requirements.

Responsibilities

• Provide general oversight of Billing, MIS, and Accounting functions including Accounts Payable and Purchasing.
• Ensure coordination and integration of financial services across all agency operations and programs; inform agency staff of policies and procedures related to financial operations; relay accurate and updated administrative and financial data to the CEO as needed.
• Develop, implement, monitor, and revise, as necessary, agency fiscal and administrative policies and procedures.
• Collaborate with CEO in reviewing, evaluating, and determining agency and program goals, direction, and growth to ensure financial viability of all services and operations.
• Work with CEO and Senior Management team to develop and monitor all budgets, including contracts, grants, and annual agency budget.
• Monitor contract utilization and ensure appropriate program managers have updated, accurate and timely reports documenting monthly expenditures, remaining balances, and financial information related to their programs.
• Provide financial information to the Board of Directors; attend monthly Board, Senior/Agency Management and other meetings as scheduled/directed; serve as member of Finance Committee.
• Collect, record, and analyze statistical information and make recommendations to the CEO and/or Senior Management team for quality improvements based on the analysis.
• Control all cash accounts and their use, ensuring proper procedures for all receipts and disbursements; properly monitor and utilize the line of credit.
• Prepare and present financial reports in an accurate, concise, organized and timely manner as needed; secure information needed for proper back-up documentation; ensure auditability.
• Assist auditors in resolving any deficiencies, discrepancies or questions; conduct periodic internal auditing of records and procedures to ensure accuracy and utilization; ensure accurate and timely completion of UFR.
• Conduct interviews for vacant positions within the departments; work with HR to recommend personnel actions as required, including hiring, transfers, promotions, discipline, or dismissal.
• Maintain collaborative relationships with funding sources (DCF, DMH, etc.); participate in negotiating agency contracts with funding sources and oversee preparation of amendments as needed.
• Monitor and ensure compliance with all state and federal financial regulatory requirements; ensure all departments adhere to agency and external paperwork requirements related to finance.
• Oversee agency property management and maintenance of agency's physical inventories and facilities; negotiate leasing agreements as necessary.
• Ensure appropriate, updated coverage for all agency insurances.
• Make independent recommendations for program expansion, reduction, or closing to the CEO.
• Act in the capacity of the Chief Executive Officer when required.
• Provide adequate and ongoing supervision to administrative managers.
• Adhere to the philosophy of "customer satisfaction" and consistently follow the same by providing reliable, responsive, consistent and high-quality service in a timely manner to staff and external customers.
• Support and maintain a high-performance environment characterized by positive leadership and a strong team orientation as an added value member of both the Agency Management and Senior Management teams; support CEO-approved agency goals and philosophies, sharing a fundamental philosophy that enhances the agency's global reputation within the community.

Qualifications

Bachelor's degree in Business Administration or related field; MBA or Master's degree in related field of study preferred. Five to ten years' experience in non-profit finance and administration required, preferably in behavioral health or related field, including five years' senior management and supervisory experience. Strong leadership, excellent oral and written communication skills, and computer competency. Ability to work independently and follow through with projects. Ability to perform multiple tasks and assignments over an extended period of time; understand and relate ideas and concepts; and identify and prioritize issues in a responsible manner. Must possess valid driver's license and reliable transportation.

Bilingual candidates are strongly encouraged to apply (English/Spanish speaking).

Benefits

We provide our employees with competitive salaries and a generous benefits package, including full coverage health and dental insurance and ample paid time off (vacation, personal, sick, and holidays). Additionally, we offer a 403B retirement savings plan, an employee referral bonus program, regular in-house training and professional development opportunities with free CEUs, and voluntary supplemental insurances at group rates, including short and long-term disability, cancer, accident and life. We also offer a premier employee assistance program (EAP) and personal cell phone plan discounts. Our work environment is flexible and supportive, with ample opportunities for collaboration within and across departments, programs and locations.

Our Agency

Clinical & Support Options, Inc. is a behavioral health organization serving individuals and families across Western Massachusetts. From our early days as a child guidance clinic, we have expanded into a full-service behavioral health agency, committed internally to excellence while we collaborate externally with community partners to participate in a comprehensive system of assistance and resources for the residents of our communities. We employ over 650 multi-disciplinary staff, helping thousands of families over the past 50 years. We have community-based office locations throughout Western Massachusetts, including Springfield, Northampton, Greenfield, Orange, Athol, Gardner and Pittsfield.

Our expertise, in a nutshell, is to support people in their progress towards self-sufficiency, no matter what challenges they face on that journey. EOE/AA