Job description

Shift Leader - Chick-fil-A -Orlando International Airport (South Terminal)

Company

We are MBC Concessions, an airport food service operator doing business inside the nation's busiest airports since 1996. We are committed to quality brands, extraordinary service, and our outstanding team that make everything possible.

Brand

Chick-fil-A is home of the “Original Chicken Sandwich.” Known for top quality in both food and service, Chick-fil-A is the largest quick-service chicken restaurant chain in the United States. Chick-fil-a extends beyond the restaurant, by giving back to the communities that they serve.

Position

We are looking for reliable and self-motivated individuals who enjoy food service and customer service in a fast-paced environment. We are currently hiring a Shift Leader.

Job Summary

The Team Leader’s primary responsibility will be maintaining employee morale while helping the General Manager and Assistant Managers execute and delegate the tasks to team members. This is a critically important role, as its biggest function is bridging the gap between team members and top tier leadership.

The Team Leader should be some of the most positive, outgoing, encouraging people in the store, while being attentive to detail and proactive. They are to be always encouraging the team (general encouragement and encouragement toward goals like suggestive selling, speed of service, etc.).

Team Leaders should also be people who have a constant positive attitude and ongoing spirit of camaraderie/teamwork and passion for the entire organization. They run shifts, breaks, delegate tasks/projects, answer questions, help with training, close the restaurant, and resolve guests concerns and complaints.

Position Qualifications

• At least 1 year of previous shift leadership experience is required
• Be at least 18 years old
• Must have a High School diploma or equivalent
• Must work well under pressure
• Ability to work on your feet for several hours at a time
• Excellent verbal and written communication skills
• Basic computer competency

Important

• The airport is open 7 days per week and 365 days per year. The schedule for this position will be determined by the needs of the business.
• All hired associates will be required to pass an airport mandated FBI Criminal Background Check.
• Reliable transportation is necessary
• We are seeking dependable team members who can deliver an outstanding experience for our guests
• Ability to handle multiple task at once
• Ability to work at a quick, yet efficient and thorough pace
• Team-oriented, adaptable, dependable, and strong work ethic
• Willingness to step outside of job role to assist in other roles
• Effective communicator
• Customer service oriented

Wages & Benefits

• Competitive Compensation
• Transportation Benefits
• Career Advancement Opportunities
• Fun team environment
• Flexible schedules
• Paid Time Off
• The store is closed on Sundays

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Paid training

Restaurant type:

• Fast casual restaurant

Shift:

• 8 hour shift

Ability to commute/relocate:

• Orlando, FL: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: One location

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