Checkout Coordinator

Department: Clinical

Location: St. Augustine

Reports To: Team Leader/Clinical Manager

Position Summary: Schedule follow up appointments, MRIs, testing, scanning and referrals to outside physicians and facilities.

Essential Job Requirements:

Education:

• High school diploma required or general education degree (GED)
• College education or trade school preferred

Experience: Minimum of twelve months experience working in a physician group practice.

Required Skills:

• Comfortable using email and interacting with Internet applications
• Knowledge of practice management and word processing software
• Able to enter data into the computer system accurately
• Effectively participate as a team member
• Good organizational skills
• Strong written and verbal skills
• Neat/professional appearance

Essential Job Functions:

• Receives instructions from physicians through EMR for follow up/referral needs for patient.
• Verifies patient eligibility and coverage for the MRI same day scheduling.

• Responsible for scanning in all pre-operative paperwork and testing same day.
• Responsible for scanning in tests and all paperwork presented by patients.
• Maintains communication among the physician, MA and patient.
• Reports any problem to the Clinical Manager

• Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice
• Attends regular staff meetings as requested
• Performs any additional duties as requested by the Clinical Manager
• Provides professional and courteous high quality service to all customers. Customers includes all patients of OASA and its’ affiliated, administration, employees, co-workers, insurance company and other vendor representatives
• Accountable for meeting behavioral expectations and supporting the dignity of all persons. Also responsible for optimal and appropriate use of resources
• Follows guidelines that maintain safety for oneself, patients, visitors, and co-workers
• Responsible to study and follow all OASA policies and procedures
• Maintain compliance with all federal, state and carrier regulations, rules, policies and contract requirements