Job description

If you love what you do, it does not seem like work! Then look no further High’s is expanding our work family!

At High's, people are our top priority. Our secret ingredient is YOU! Working with Highs is a great opportunity to start your career and move along an exciting career path.

**Why join us?!**

We offer a very competitive benefits package including but not limited to:

• Low Cost Health Insurance – Full and part time plans available
• Career Advancement
• Generous paid time off in addition to sick leave
• 401k with dollar for dollar co match
• Tuition reimbursement annually
• Growth Opportunity!!

We are more than just a convince store company; we're a family.

The High’s brand was established in 1928 to identify a chain of ice cream stores that grew rapidly throughout the Mid–Atlantic States. By the 1980s, there were more than 500 High’s locations, making High’s at that time the largest ice cream store chain in the world. The Phelps Family acquired High’s in 2012 and currently operates 60 High’s convenience stores with a team of more than 500 talented individuals.

Job Summary:

The Customer Service Representative (CSR) works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other needed functions required by store management.

Principal Duties and Responsibilities:

• Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer.
• Respond to all customer requests in a timely manner.
• Support and follow all safety and security initiatives.
• Ensure proper cash handling with the operations of the POS and cash bank procedures.
• Adhere to all store operations procedures, policies and guidelines.
• Properly execute up-selling initiatives and provide value to the customer.

Minimum Knowledge, Skills and Abilities:

• Must be at least 16 years or older
• Ability to handle difficult situations professionally
• Ability to lift up to 50 lbs.
• Reliable transportation
• Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required.

Job Types: Full-time, Part-time

Pay: $13.25 - $15.75 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Parkton, MD 21120: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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