Job description
- Communicate with clients by phone and email to provide timely status updates and respond to inquiries of a non-legal nature
- Maintain extensive phone contact with the courts, attorneys, and process servers to obtain case-related information
- Update case files on a daily basis
- Be responsible for billing cases
- Assist with e-filing
- Complete assigned tasks detailed on daily reports to move cases forward
- Provide coverage for the receptionist during breaks on a rotating basis
- Customer service experience in any industry
- Strong administrative office experience
- Versatile computer skills and the ability to multi-task
- Professional phone demeanor in a fast-paced environment
- Minimum typing speed of 45 wpm; 55+ wpm preferred
- Legal knowledge; unlawful detainer experience a plus
- Case management, property management, or billing experience
- “The people, atmosphere, culture, and work/life balance are great.”
- “I always feel included, respected, and a part of the team.”
- “I have been given so many opportunities to grow and have learned so much.”
- Resume
- Typing speed
- Desired salary range
About Kimball, Tirey & St. John:
With over 40 years in the California legal industry and five offices statewide, our firm was founded on a commitment to customer service that has flourished within our culture of inclusion and diversity. We believe in working hard for our clients each day and in taking care of our employees so they are empowered to do their very best work. It is our mission to provide the highest quality, cost-effective legal services to our clients. Our firm offers a rewarding work environment that values a work-life balance and fosters a culture of professional growth and opportunities. We provide a comprehensive compensation package that includes medical, dental, vision, life, and disability insurance, 401(k), paid vacation, and sick time.
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