Job description

Job Title: Canine Adoptions Counselor, Monmouth County SPCA

Territory: Eatontown

Department: Adoptions

Reports to: Adoptions Manager

Effective: Immediate

Description: This individual is responsible for working with potential adopters to help them find the right dog for their family. Additionally they will assist on the adoption floor with answering questions from potential adopters and assist with canine play groups and walks.

Duties/Responsibilities:

q Work with adopters to understand their needs and desires for the new canine companion.

q Introduce adopters and their dogs to the potential candidates for adoption.

q Work with the vet techs to get a dog ready to be adopted.

q Assist staff and other volunteers with canine play groups.

q Walk and socialize the dogs when the adoption floor is quiet.

q Assist with behavior enrichment of the dogs when time permits.

q Monitor the adoption floor to answer questions and guide adopters on their tour.

q Reach out to adopters after the adoption to follow up on how the dog is settling in to the new home.

q Record detailed and informative notes about an adoption conversation on the adoption survey.

q Report any medical or behavior concerns witnessed with a dog to the appropriate staff member(s).

q Educate the general public and potential adopters about responsible pet ownership.

q Maintain a clean and uncluttered adoption center area to promote a professional atmosphere.

Qualifications/Requirements:

§ Availability to commit to work from 12 noon to 5pm or 7pm on set schedule every week.

§ Ability to have an open conversation with potential adopters to help them find the right match for their family.

§ Superior customer service skills to create a friendly working environment with the public and to build a return clientele of potential adopters.

§ Ability to maintain detailed and informative notes.

§ Ability to follow up on adoptions in a timely and professional manner.

§ Ability to handle dogs on walks and for meeting potential adopters.

Working Conditions:

Work is performed within various areas of facility including but not limited to the adoption center, the canine digs, the canine community park and the surrounding outside areas. All personnel must wear non-slip laced shoes to maintain safety on various surfaces throughout the facility and surround areas.

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Schedule:

• Day shift
• Weekend availability

Ability to commute/relocate:

• Eatontown, NJ 07724: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• dog handling: 1 year (Required)
• Client Services & Customer Support: 1 year (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

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