Job description

Description
The Campus Director's primary responsibility is to ensure that location's viability. To that end, key expectations are student recruitment, and enrollment for all modalities of instruction for learning products offered, overseeing the operations of the physical location, and participating in the maintenance of local licensure for the campus. In this endeavor, the Director will manage local relationships; coordinate and support regional recruiting and academic organizations; and develop and execute a unit plan to support regional and university plans, directives, and regulatory compliance.
Essential Duties Include:
In the primary role of overseeing recruitment and enrollment for their location, Directors will:

• Collaborate with VP of Business Development, Regional Recruiters/RCs, & Office of Corporate Partnerships on developing strategies to create and market effective enrollment & financial opportunities for the campus
• Identify and develop relationships with community organizations for recruitment or partnership opportunities
• Ensure staff are providing a high level of student service for enrollment and retention
• Operational oversight of the front line staff, including scheduling, coordinating work, maintaining student records, responding to student complaints, and referring students to appropriate resources/departments/personnel.
• Handles difficult phone calls and situations from prospective students, parents, and counselors.
• Promotes student retention by demonstrating an understanding of students' areas of interest, college community resources, scholarship opportunities, & difficult financial & personal issues surrounding students' lives.
• Coordinates and attends on and off-campus events such as information sessions, college/job fairs, group presentations, and more
• Drives university strategies at the campus level through coordination and collaboration with national and regional team members
• Ensures a high level of student engagement is communicated at all stages to improve retention efforts
• Assists efforts with business and industry, community agencies, community organizations, educational institutions, internal departments, and more to build Webster's visibility and brand awareness
• Assures all staff under direct reports have established and communicated accountabilities and performance expectations.
• Assures that performance appraisals are conducted on time.
• Leads the unit in cooperation with the market area and region to maximize enrollments and control costs in support of the university's long- and short-term operational and strategic plans
• Supports and coordinates with centralized functions (Centralized Advising, Centralized Scheduling, Admissions Engagement Center, etc.) to maintain student service and enhance retention
• Prepare and submit reports as necessary to carry out functions of extended campuses, including those required to stay within federal and state compliance (to include required VA and DoD reporting for applicable students).
• Interview, hire, and orient new faculty and staff of university policy and process
• Directs operations at the extended unit, including planning and operating within an annual budget

Directors may have a role on centralized project teams that focus on moving forward new initiatives or addressing budgets. Examples include:

• Leading a functional team or project initiative
• Supporting campus location opening, closure, or transition (location or function)
• Serve in interim roles during search or FMLA

Minimum Qualifications

• Masters Degree

Functional/Technical Skills

• Strong sales/recruitment skills
• Ability to establish and maintain effective working relationships with community organizations and the general public
• Strong computer skills, especially with the Microsoft Office suite of software; also must be able to utilize video conferencing, softphones, and messaging as colleagues are located throughout the U.S.
• Ability to communicate effectively both orally and in writing; must be able to work with university constituents at all levels, including faculty and deans.

Requisite Experience

• Sales and Marketing experience with a proven record of success
• Previous management or supervisory experience

Preferred Qualifications

• Previous experience in recruitment and enrollment management is a plus

Special Instructions For Applicant
Submit resume and cover letter.
Physical Demands
Within General office settings. Must have reliable transportation to travel to relevant recruitment events. Candidates should be prepared to be flexible as campuses host evening classes, and students are primarily working adults. Recruitment events may also occur outside standard working hours. As a result, periodic adjustments in the schedule will have to be made.
To apply, visit https://recruiting.adp.com/srccar/public/nghome.guid?c=1180715&d=ExternalCareerSite&prc=RMPOD3&r=5000856502406

Job Type: Full-time

Education:

• Master's (Required)

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