Job description
As a CallCenter Representative, you are passionate and enthusiastic about delivering exceptional customer service to our members. Most of the day is spent on the phone assisting our members with financial transactions from verifying account balances, transferring funds, loan payments, reordering debit cards, reissuing pin numbers, and more. You will utilize your product knowledge and recognize opportunities to discuss products and services that will assist our members in meeting their financial goals. If the phones are slow, there are plenty of administrative tasks to keep you busy. Our contactcenter reps are never bored!
This job is for you if:
- You have excellent communication skills.
- You have strong computer skills and great, attention to detail.
- You enjoy a fast paced environment.
- Previous call center orfinancial institution experience a plus but not required.
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