Job description
Summary
Essential Duties + Responsibilities
- Answer in-bound calls; on average 200-250 calls per day
- Collect and verify client data; including access codes, employee identification, reference numbers, and various other data as needed.
- Ensure quality of phone lines and connection between all parties
- Complete operator reports using Adminica system to ensure all problems are notated for future reference
- Other duties as may be reasonably requested
Education, Experience + Skills
- Able to work flexible hours and weekends
- Proven skills utilizing computer systems including Microsoft Suite
- Strong customer service skills
- Excellent communication skills, both written and verbal
- Energetic self-starter who takes initiative
Pay: $11.00 per hour increases to $11.50 after 90 days.
Background and Drug Screen required
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