Job description
Call Center Customer Service Representative
$15.00/Hr. PLUS MONTHLY BONUS!!
Hiring for multiple shifts with flexible schedule options!!
(ONSITE POSITION) 4902 W Sligh Ave., Tampa, FL 33634
At OneTouch Direct (OTD) we provide a positive culture-focused environment where we appreciate and recognize our people.
Do you have a passion for helping others? Are you looking for an amazing opportunity with the opportunity to grow? A company who values their people where you can work in a great culture with a supportive team? If so, look no further!
OneTouch Direct is seeing passionate Customer Service Representatives who will handle inbound calls for AT&T FirstNet "first responders" providing customer care to help resolve issues, perform account reviews, and a GREAT customer experience. If you are passionate about taking care of people and have a working knowledge of tech products, we can't wait to work with you!
Become part of this exciting opportunity with the OneTouch Direct family and start earning great pay PLUS monthly bonuses today!!!
Customer Service Representative Qualifications:
- Excellent communication and written skills
- Passionate about resolving issues and creating a great customer experience
- Dynamic personality with high energy
- Ability to handle escalated issues
- Respect and maintain customer and client confidentiality
- High School Diploma or equivalent is required
WHAT YOU’LL DO:
- Provide inbound customer service for AT&T business First Responders.
- Resolve issues and consistently provide a great customer experience.
WHAT YOU’LL EXPERIENCE:
- Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
- GREAT Earning Opportunities: Competitive hourly pay PLUS monthly bonus opportunities!
- Supportive Environment: Classroom training, plus 1-on-1 support for your first week of call taking!
- Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
- Benefits: Health Care Plan (Medical, Dental & Vision)
- Growth: Opportunity for professional advancement as we grow!
- Culture: Diverse & Inclusive welcoming culture with Employee Resource Groups
- Referrals: Refer a friend and earn up to $2,000 per person!
Job Type: Full-time
Pay: $35,000.00 - $65,000.00 per year
Job Type: Full-time
Pay: $35,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Weekend availability
Supplemental pay types:
- Bonus pay
Work Location: One location
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