Business Support Analyst

Full Time
Buffalo, NY
Posted
Job description

National Fuel is currently seeking a Business Support Analyst for an outstanding career opportunity in our Operations department located in West Seneca, NY. National Fuel is proud to have an inclusive workplace where diversity is valued, hard work is rewarded and promotion from within is supported. We offer exciting career opportunities for talented and ambitious job seekers and encourage you to apply today.

PRIMARY RESPONSIBILITIES:

  • Support the business functions of NY Field Operations.
  • A focus on new IT systems design, testing, implementation, training, and maintenance within Operations. Also, support, train on, trouble shoot, and maintain existing systems.
  • Help coordinate related activities between Operations and IT for ongoing projects as necessary.
  • Work with other Operations business support analysts and clerical supervision/management to help support daily activities including critical reporting, troubleshooting employee system issues, and developing solutions to help solve these problems as they arise.
  • Develop training material and train Operations employees which may include supervisory and hourly staff.
  • Travel to remote operating offices (service centers) may be required.

MINIMUM QUALIFICATIONS:

  • Associate degree in Information Technology or Business Administration
  • Aptitude to quickly learn new technology, including the current software systems utilized by the company
  • Ability to work well in both an individual and team setting to accomplish common goals and initiatives
  • Excellent computer skills including solid understanding of the Microsoft Office suite
  • Ability to travel to satellite operating locations

PREFERRED QUALIFICATIONS:

  • Bachelor’s degree in Information Technology or Business Administration
  • Previous computer systems development, testing, and/ or implementation experience
  • Previous training and supervisory experience

ABOUT NATIONAL FUEL:

National Fuel is a diversified energy company headquartered near Buffalo, NY. Our employees continue to be the most important part of our Company and have made us who we are today. We are dedicated to the communities in which we live and work and have nearly 2,000 employees in Western NY and Northwest PA.

COMPENSATION AND BENEFITS:

The rate of pay for this position will be commensurate with experience.

National Fuel offers a comprehensive benefits package including the following:

  • Medical and Prescription Drug Coverage
  • Paid Company Holidays
  • Dental Coverage
  • Parental Leave for Mothers and Fathers
  • Vision Coverage
  • Tuition Reimbursement
  • 401(k) with Company Match
  • Life Insurance
  • Company Funded Retirement Savings Account
  • Long Term Disability Insurance
  • Flexible Work Schedule
  • Flexible Spending Account
  • Paid Time Off
  • Charitable Giving Programs

HOW TO APPLY

Any candidate offered a position with National Fuel Gas will be required to successfully complete a pre-employment drug test. For confidential consideration, please submit your resume and cover letter (preferably in PDF format) by December 7, 2022. Please reference position #22-095NY in the subject line of your email. Attachments with a .docm extension will not be accepted.

National Fuel is a proud equal employment opportunity employer. We believe our differences makes us all better, pushing us to look at things differently while enriching our own personal life experiences. That’s why we’re committed to building a diverse workforce and an equitable and inclusive work environment.

We celebrate diversity and do not discriminate based on race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, disability, veteran status, or any other legally protected basis.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Family leave
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Tuition reimbursement

Schedule:

  • Day shift
  • Monday to Friday

Work Location: One location

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