Job description
Business Solutions Manager
Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia.
Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston.
Job Type: Full Time
Location: HomeOffice Virginia
JOB SUMMARY
The Business Solutions office is responsible for identifying and developing solutions to meet the changing needs of our customers, and the trade and regulatory environments in which Livingston operates. We research issues, develop requirements, test and deliver new solutions, and manage these activities through our project intake process. We take business ownership of products that support our customers (internal and external) and provide project management for Tier 2 and 3 projects.
KEY DUTIES & RESPONSIBILITIES
- Partner with Operations and Information Technology to understand process/automation requirements
- Develop new and improved solutions (automation or processes) to meet those needs.
- Support customers by developing and delivering efficient and profitable solutions.
- Lead the operations workstream for the Integration Management Office on mergers/acquisitions.
- Provide business product ownership for facilitative and/or customer-facing tools.
- Manage Project Intake process (business case, Capital Expenditure Request, etc.).
- Lead Tier 2 and 3 projects (often, technical or regulatory changes) by researching issues, developing requirements, testing and delivering new solutions.
- Support the Project Management Office on Tier 1 / strategic projects through project cycle, e.g. user acceptance testing (UAT), workstream ownership, etc.
- Perform other related duties as assigned by management.
- Adhere to established policies and procedures.
KNOWLEDGE & SKILLS
To perform this job successfully, the person must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable a person with disabilities to perform the essential functions.
- Strong proficiency in the MS Office suite
- Strong verbal and written communication skills, including presentation and meeting facilitation skills
- Ability to understand business and system requirements.
- Basic project management skills with the ability to succeed in multiple ongoing projects with a wide range of stakeholders
- Ability to make decisions and recommendations within authorized limits.
- Good interpersonal skills to deal effectively with team members and others within the organization.
WORK EXPERIENCE – MINIMUM REQUIRED
EDUCATION
CERTIFICATIONS DESCRIPTION
COMPETENCIES
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
For Canada: Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.
jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.