Job description

Working at Sentinel Homecare and why you'll love it!

• Top Wages
• Health Insurance
• Free Dental Insurance
• Voluntary Benefits
• Paid Training
• Paid Time Off
• Get paid on-demand! As a valued employee, access your earned wages prior to payday.
• Flexible Schedule
• No mandatory vaccinations---while we encourage vaccinations we do NOT mandate them!
• Work-life balance.

Sentinel Homecare has received the 2022 Best of Home Care – Employer of Choice Award from Home Care Pulse. The Employer of Choice Award is granted only to the top-ranking home care providers, based on caregiver satisfaction scores gathered by Home Care Pulse, an independent satisfaction research firm for home care. Sentinel Homecare is recognized among the best employers of in-home caregivers in the region.

Purpose of Position:

The purpose of this position is to act as a representative for the company to complete admissions with clients, their representatives, and their families.

Description of Required Duties and Tasks:

Essential duties and responsibilities include the following:
Required

• Conduct Intake Assessment on referrals.
• Set admission appointments with clients and their representatives.
• Ensure all client intake paperwork is completed in an accurate and timely manner.
• Communicating services and aspects of care to prospective clients.
• Assist with coordination of community resources in the referral process if needed.
• Caregiver introductions.
• Caregiver training in the homes, as needed.
• Work with the scheduling team to identify the best match between the Caregiver and the client.
• Assist with communicating scheduling needs and desires with co-workers, clients/client representatives, and caregivers.
• Conduct regular Q&A visits with Options clients, on a scheduled to be determined by program and state regulations.
• Conduct other Q&A visits as needed.
• Communicate information effectively to supervisor and others in a timely manner.
• Assist the client with activities of daily living (ADLs) as specified in the client’s plan of care created during intake. Those activities may include but are not limited to: bathing, dressing, grooming, other personal hygiene, toileting, transferring, eating and continence care.
• Assist with medication assistance, housekeeping services, laundry, meal preparation, feeding, shopping, transportation to and from appointments and companionship.
• Perform household tasks as specified in the client’s plan of care.
• Participate in on-call rotation.
• Maintain proficiency with computer systems.
• Maintain confidentiality of records, correspondence, etc.
• Attend meetings and in-services as requested.
• Abide by all policies and procedures set forth by the Company.
• Ensure protection of confidential information that is stored, handled, or maintained by following Company policies and procedures related to confidentiality and/or HIPAA regulations.
• Other duties as assigned.

Required Knowledge

• Work requires advance knowledge of the non-medical homecare industry, and other State/Federal regulatory changes.

• Experience with ClearCare preferred.

Required Skills:
Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Required

• Maintain an established work schedule.
• Effective interpersonal and communications skills including tact and diplomacy.
• Effective organizational and planning skills with attention to detail and follow through.
• Establish and maintain effective working relationships.
• Maintain confidentiality of work-related information and materials.

Required Work Experience:

• Minimum of one (1) year in non-medical, home health, or hospice agency
• Knowledge of the non-medical homecare industry, preferred

Required Computer Skills:

• Demonstrate proficiency with Homecare Company Management System
• ClearCare Software
• Demonstrate knowledge and ability to use multiple computer programs

Equipment Used
Standard Office Equipment Computer

Physical Requirements:

• Frequent lifting of objects up to 50 pounds
• Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling
• Work is performed in both the client’s home and standard office environment.
• Able to fill Shifts in on-call and emergency situations.

Certification Requirements:
CPR Certification, preferred First Aide Certification, preferred

Additional Eligibility Qualification:

• Must have reliable transportation
• Current State Drivers License in good standing Current Auto Liability Insurance according to Company Policy

Education Requirements:

• High School Diploma, or equivalent, or higher.

Required Safety Expectations:
Work safely and follow safety rules

Report unsafe working conditions and behavior

Work Remotely

• No

Job Type: Full-time

Pay: From $31,200.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: One location

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