Job description

RILA is growing! APPLY HERE - https://app.builtforteams.com/rila/jobs/9e573530

At Retail Industry Leaders Association (RILA), we convene decision-makers, advocate for the retail industry, and promote operational excellence and innovation. Our aim is bold but simple: to elevate a dynamic industry by transforming the environment in which retailers operate.

We are a dynamic, collaborative, team-oriented trade association located in Washington, DC. Our employees have a passion for customer service and supporting our members and each other, and we are adding to the team! Primarily, we are looking for someone interested in elevating our processes, organization, and member experience. This is not a job, but a professional journey – if a candidate has the right foundation of skills, an eagerness to learn and be part of a fun and talented team, the position responsibilities will come naturally. There are challenges and changes along the way, but we have a team that is eager to face them all together.

Here is what we need:
The Coordinator, Business Development will need to have certain skills, but at RILA, who you are means more than what you can do. Our culture is built to support those that are:

• Driven.
• Curious.
• Honest.
• Compassionate.
• Open-minded.
• Patient.
• Determined.
• Accountable.
• Kind.
• Fun.
• Cares about work environment and culture.

That said, skills do matter because our members, strategic partners, and team deserve the best, but we don’t need you to be the best at everything because we do our best to fill each other’s gaps.

We do ask that you be significant in a few areas:

• A top tier communicator with both written and verbal skills.
• A commitment to customer service.
• Comfortable on a PC and with Microsoft technology.
• An interest in Comms, PR and/or social media/marketing.
• Willingness to learn.
• Organized with attention to detail.
• A self-starter with a project management mindset.
• Process-driven with a willingness to participate and recommend improvements.
• And the most important skill of all – “figure it out”.

What you will get from us:
At RILA, you will find humans. Real people. We make mistakes and don't know it all. We do our best to learn and grow each day, driven by a passion for building leaders and cultivating an inclusive and easygoing culture. We promise that the work you do will matter and will have an impact on the vast retail industry and the communities our retailers serve. You will have an opportunity to grow and develop. You will become fast friends and become part of our RILA family. The work isn’t always glamorous, but we will challenge you, support you, and develop you!

A preview of day-to-day position responsibilities:

• Assist team with communications to members and potential partners.
• Work closely with partners to ensure their knowledge of our processes.
• Display exceptional customer service to all potential and current exhibitors, sponsors, and members (in person and virtually).
• Support invoicing of members, exhibitors, sponsors, and strategic partners through Salesforce.
• Become a power user for our business development systems – Salesforce, Mobile Apps, Informz, and MapYourShow.
• Provide admin support directly to VP of Business Development and VP of Membership.
• Support the team onsite at RILA Conferences (work perk - travel!)

Required Skills & Experience:

• This position is entry level.
• Some office or corporate environment experience is preferred but not required.
• The position does require proficiency in Microsoft Office Suite and basic computer skills.

Compensation & Benefits:

• $50,000.
• Generous medical, dental and vision coverage. (FSA/HSA options available)
• Employer sponsored Life Insurance, Short Term and Long Term Disability coverage.
• Medical travel employee assistance program.
• 401 (K) retirement plan with employer match.
• Unlimited PTO + 12 Federal holiday closures.
• Professional development opportunities.
• Hybrid work schedule. (3 days in, 2 days telecommute)
• Team outings/gatherings.
• Flexibility.

RILA is an equal opportunity employer and encourages people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. We are committed to being an inclusive place to work, while maintaining a workforce that represents the communities we serve.

Employees will be based out of the D.C. HQ and will be eligible for two days of telecommuting per week.

TO BE CONSIDERED, PLEASE APPLY THROUGH THE LINK BELOW.
https://app.builtforteams.com/rila/jobs/9e573530

Job Type: Full-time

Pay: $50,000.00 per year

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