Job description
CISA’s information technology (IT) landscape has historically produced networks and systems individually managed and maintained within each of its Divisions as well as its MEOs. This task order is to provide Enterprise Engineering and Operations Support Services (EEOSS) to CISA/OCIO to establish enterprise IT capabilities. These enterprise IT capabilities shall support CISA’s ability to continue establishing a modern IT infrastructure; engaging in various initiatives to evaluate and implement emerging technologies; migrating to the cloud; supporting mobility and collaboration platforms; and continually improving the performance, security, and availability of enterprise IT services.
Working with an enterprise network architecture, engineering, and implementation team supporting our Federal customer, the Business Analyst supporting Technical Solutions Engineering and Implementation projects interfacing with customers in identification of technical requirements, including engineering and implementing network, identity and access management, mobility, asset management, imaging, application and systems development, collaboration capabilities, cloud hosting, communication services, and solutions connectivity to cloud services to facilitate migration to the cloud; engineering and implementing solutions and capabilities in data centers, CISA facilities, and/or cloud environments; providing Tier 3 escalation support to troubleshoot and resolve related issues in a timely manner; and transitioning management of solutions to operations and support team for continued operations and maintenance.
Primary Responsibilities:
- Work with clients and end users to identify functional and technical requirements for new or enhanced capabilities
- Conduct Return on Investment (ROI) analyses and develop business cases for the procurement and implementation of new related technologies and services.
- Create and maintain an Enterprise Network Taxonomy document
- Develop and maintain an Enterprise Technology Strategy and Target Architecture, establishing architecture standards, and developing the conceptual and logical designs for related systems
- Develop identity and access management, mobility, asset management, imaging, and application and systems development
- Develop cloud hosting and communication services and solutions
- Work collaboratively with team members to design a solution that will meet a client’s business requirements and fulfill user stories
- Collaborate with developers to test and verify that solutions will meet the business requirements
- Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training
- Must be able to effectively design in accordance with DHS and CISA security requirements to achieve the architecture and engineering objectives of ensuring a secure scalable, interoperable, and flexible system when architecting and designing solutions, strategies, and/or services.
Associate’s degree and at least 1 year of experience providing Business Analyst services to the DHS (preferred); without a degree 2 additional years of experience would be required:
- Over 1 year experience providing Business Analysis specifically utilizing Agile Methodologies and knowledgeable of SDLC
- Proficiency in Microsoft Office Suite (PowerPoint, Outlook, MS Teams, Word, Excel)
- Experience with ServiceNow
- Experience with data analytics (Advanced Excel, PowerBI, and/or Tableau)
- Ability to juggle and prioritize multiple tasks within a collaborative team environment
- Demonstrates flexibility and willingness to do what it takes to get the job done
- Demonstrated ability to communicate effectively both verbally and writing
- Ability to come on-site at CISA HQ in Rosslyn/Arlington 1-2 days a week
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Experience working in a Government Information Technology organization preferred
- Experience working in Confluence and JIRA preferred
Clearance Preference:
- DHS EOD - 1st priority
- Any DHS badge + DoD Top Secret or Secret - 2nd choice
- DoD Secret or Top Secret + willingness to get EOD clearance - 3rd choice (it can take 45 days to obtain EOD clearance – work can only begin once the clearance is fully adjudicated)
Founded in 2010, Sev1Tech provides IT, engineering, and program management solutions delivery. Sev1Tech focuses on providing program and IT support services to critical missions across Federal and Commercial Clients. Our Mission is to Build better companies. Enable better government. Protect our nation. Build better humans across the country.
Join the Sev1Tech family where you can achieve great accomplishments while fostering a satisfying and rewarding career progression. Please apply directly through the website at: https://careers-sev1tech.icims.com/ #joinSev1tech
For any additional questions or to submit any referrals, please contact: amy.urquhart@sev1tech.com
Sev1Tech is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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