Posting Summary:

Teachers College IT seeks an enthusiastic, analytical thinker to support administrative and academic teams at the College as they explore and implement new technology.

Job Summary/Basic Function:

About TCIT
Teachers College Information Technology (TCIT) provides technology infrastructure and services that advance teaching and learning, enable research, enrich the student experience, and effectively manage institutional information, in support of Teachers College as the premier graduate institution of education.

TCIT’s core values – respect, teamwork, transparency, reliability, and innovation – bind us as a team that is committed to excellence in service and project delivery while keeping Teachers College an exciting place to work, advance one’s career, and maintain a healthy balance between work and home.

As a member of the TCIT, you will be empowered with trust, ownership, training, and support from your colleagues, who are here to help you succeed and grow. You will work on diverse projects with exposure to a wide array of technological building blocks, often partnering with stakeholders from across the College. If you are kind, creative, and professional, we’d love to hear from you.

About this Position
The Business Analyst is a member of the TCIT Project Management Office (PMO). This individual is responsible for partnering with stakeholders in administrative and academic roles at the College to design solutions and initiatives that enhance the quality of IT products and services. The position reports to the Director of the Project Management Office.

This position manages the intake of project requests (demands) and connects with stakeholders to understand their needs and scope the project to align with the College’s and Department’s strategic objectives. This process can often require research of industry application offerings to support fit-gap analyses. They facilitate the demand review and application assessment processes required before a project can be approved and added to the roadmap. They liaise between business users and IT stakeholders to properly document requirements and specifications.

Business Analysts also participate in the execution of projects - sometimes leading the effort, and sometimes supporting business or technical users in requirements definition, solution design, testing, training, and communications/rollout.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES:

• Facilitate demand intake/review and application assessment processes.
• Liaise between business and academic stakeholders and TCIT; facilitate cross-functional design and requirements processes.
• Understand peer departments’ business needs and strategic plans for growth.
• Analyze technical systems, interfaces, and processes to optimize solution design.
• Perform research using available data and industry information to support decision making and identify technological solutions for business needs.
• Document requirements and functional specifications.
• Structure application and interface testing efforts.
• Prepare training materials and communications to support initiative rollout and strategic alignment.

Minimum Qualifications:

• 2-5 years experience in business analysis or product/application management.
• Excellent problem-solving skills.
• Analytical mindset.
• Exceptional interpersonal skills and ability to present information to different audiences.
• Excellent written and verbal communication skills.
• Attention to detail.
• Excellent planning, organizational, and time management skills.
• Experience with requirements documentation, building detailed reports, and presentation design.
• Interest in IT applications and solutions research.

Salary Range:

$72,000 - $90,000

Competitive Compensation and Benefits

The salary range reflects the College’s good faith and reasonable estimate of the compensation for the position at the time of the job posting. Salary decisions are dependent on several factors including but not limited to market and organizational considerations, experience, and qualifications of a selected candidate as well as internal and external equity.

Our benefits contribute significantly to the total compensation package that includes medical, dental, vision, and supplemental insurance plans; flexible and hybrid work schedules; tuition remission; life insurance; short and long-term disability insurance; an exceptional employer retirement matching program; health savings accounts (HSA), flexible spending accounts (FSA), Public Service Loan Forgiveness eligibility, and a robust Employee Assistance Program (EAP).

If you would like to request any disability related accommodations to complete the job application or to participate in the interview process, please email:oasid@tc.columbia.edu.

Hybrid/Remote

Teachers College maintains a hybrid work environment, which provides employees with flexible work arrangements, while ensuring we preserve the important aspects of our unique in-person college-campus culture. Depending on role and business needs, colleagues will either work onsite or in a hybrid model (combination of in-office and virtual days). Employees are expected to live within a 150-mile radius of the College.

We will consider qualified candidates that reside beyond this radius based on the responsibilities and duties expected of the position. All qualified candidates are encouraged to apply.