BURSAR OFFICE (IN-BURS-IUINA)

The IUPUI Bursar Office serves the IUPUI, IUPUC and IU Fort Wayne campuses and it is our mission to provide timely financial information and ensure fiscal responsibility with a steadfast commitment to comprehensive, solution-driven customer service in support of the University's mission and the growth of our campus community. Our primary responsibilities are management of the student accounts call center, student fees, billing and refunds and we provide support for billing and payments related to corporate and government student sponsorships, banking operations, accounts receivable and student financial systems.

Department-Specific Responsibilities

• Provides Tier 2 SIS and student services troubleshooting/data analysis support.

General Responsibilities

• Performs routine independent analysis of student and employee billing accounts, including payments, disbursements, accounts payable, and payment plans.
• Prepares and uploads batch files.
• Troubleshoots and independently corrects errors through account audits, escalating moderately complex issues as needed.
• Assists with the Student Information System (SIS) term setup and auditing.
• Responds to inquiries and requests from students, parents, employees, sponsoring organizations, departments, and other constituents and explains billing policies and procedures, including deadlines, interest, payment plans, fees, and processes.
• May provide assistance and day-to-day supervision to lower-level Bursar Specialists and Assistants.
• May provide organizational bursar training for academic and staff employees, schools, or departments.

EDUCATION

Required

• Bachelor's degree in finance, business, or related field

WORK EXPERIENCE

Required

• 2 years in relevant field

Combinations of related education and experience may be considered

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Seeks to acquire knowledge in area of specialty
• Highly thorough and dependable

Preferred

• Demonstrates a high level of accuracy, even under pressure
• Demonstrates a high level of critical thinking and analytical ability
• Self-starter, takes initiative and demonstrates a high commitment to getting work done in the best way possible

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Career Level: Career

FLSA: Exempt

Job Function: Finance

Job Family: Bursar

Click here to learn more about Indiana University's Job Framework.

Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

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Telephone: 812-856-1234