Job description
Job description
Description:
The Branch Operations Manager leads and directs business development, sales management and employee development. Develops new deposit and loan business; provides superior level of customer service, and promotes a sales culture through mentoring and coaching. The Branch Operations Manager oversees the implementation of human resource strategy that involves cultivating a solid team and leadership according to ValueBank Texas’ core values and mission statement ensuing optimum customer and employee experience.
Key Responsibilities:
Business/Sales Development:
- Maintains strong collaborative relationships across lines of business
- Prospects and develops deposit growth, credit portfolio, product sales including, Merchant Services and Business Solutions and reports directly to the Head of Retail.
- Professionally maintains a presence in the community and engages center of influences to gain bank exposure by volunteering on boards and committees
- Delivers superior customer service to potential and current customers
Coaching/Mentoring:
- Coaches branch personnel- including monitoring and evaluating to drive sales performance
- Provides direction for ABM, sets goals, and oversees goal execution
- Manages and effectively communicates with their team to improve performance
Administration:
- Reviews monthly audits, process daily NSFs, conducts quarterly market and branch performance review, manages account acquisition and attrition
- Ability to operate Platform side by opening new accounts, handling complaints
Performs other job related duties or special projects as assigned
Requirements:
- College degree preferred and/or relevant years of experience may substitute at discretion of management
- Generally 2-5 years’ experience in market development, management, new account acquisition; traditional banking preferred but may be substituted at management’s discretion
- Ability to manage and lead a diverse team in a sales culture environment and execute strong time management skills
- Ability to effectively communicate, innovate, inspire
- Ability to have a keenness and quickness in understanding and dealing with a business situation in a manner that is likely to lead to a good outcome
ValueBank Texas is an independently owned community bank since 1967. Our mission statement is to grow our business by providing the products and services our customers want, and by building positive, lasting relationships with our customers. We're looking to add a strategic individual with a growth mindset to our team. A successful Branch Operations Manager will be self-motivated, goal oriented, and customer focused.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Day shift
Job Type: Full-time
Pay: $28,982.27 - $47,656.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Aransas Pass, TX 78336: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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