• Overseeing merchandise donations, pricing, and placement.
• Operating the Cash Register (POS System), including opening/closing procedures, daily/weekly and monthly reports, printing price tags as required, etc.
• Providing training for new volunteers.
• Engaging with and assisting both customers and volunteers with questions or concerns.
• Being familiar with products, sales, discounts, and reward programs.
• Maintaining a clean, orderly, and stocked sales floor and back room(s).
• Maintaining a courteous, friendly, and professional attitude at all times.
• Working collaboratively with Team Members to complete tasks required to ensure the successful and efficient operation of the Boutique.
• Displaying work habits of regular attendance, punctuality, teamwork, initiative, willingness to learn, dependability and promptness, and the ability to work a flexible schedule.
• Working with Management and Team Members to develop growth opportunities.
• Being familiar with and adhering to all established policies and procedures.
• Greet guests as they enter the shop, ask whether they would like assistance with anything, and provide help if needed in a friendly, hospitable, and efficient manner
• Remain knowledgeable about and answer questions related to merchandise, sales, promotions, and store policy
• Provide recommendations based on customer’s stated preferences, needs, and desires
• Create a warm and cozy atmosphere for our guests in accordance with the vision of the store by acting in a welcoming and approachable manner during customer interactions
• Straighten, arrange, stock and dust off merchandise, maintain shelving areas as directed by management, and participate in the designing of displays in windows and on tables
• Locate merchandise for customers, placing special orders to find desired items if necessary
• Other duties as assigned.

• Minimum 2 years of experience with volunteers.
• Have a creative and strategic mindset.
• Proven 2+ years of experience in retail.
• Knowledge of retail management best practices.
• Professional communication and interpersonal skills.
• Excellent organizing and leadership skills.
• Must be able to stand for long periods of time.
• Must be able to bend & stoop.
• Must be able to pull and lift up to 40 lbs.
• Microsoft Office Proficient.

Partners In Care Maryland is a community nonprofit helping older adults remain independent in their own homes. Operating in five counties throughout Maryland since 1993 and currently embracing 2,600+ members, we use a service-exchange concept as the foundation for our support for members. The objective is to build a community network of care around people as they age by engaging people to help each other with the myriad tasks involved in everyday living. Neighbors volunteer their time and services to help seniors live with dignity and independence. Everyone contributes something and is valued for it in the reciprocal exchange of services.