Job description
Studs is an experiential retail and e-commerce brand that has re-imagined the ear piercing experience. Studs' mission is to empower bold self-expression and inclusive community through earscaping with safe and healthy ear piercings and the best curated destination of earrings.
Based in the Boston Back Bay location, the Studs Sales Associate will be at the ground level of building and developing the most unique ear piercing and shopping experience. You are the ultimate ambassador of our brand. Your main objectives will be to provide amazing customer experience and drive sales.
Salary: $22/hour
Key Responsibilities:
- Serve as a brand ambassador: educate and delight our customers with the magic of Studs.
- Deliver an incredible experience that continues beyond the store visit.
- Greet customers, demonstrate thorough product knowledge, and operate POS/check out.
- Manage appointment flow maximizing optimal customer experience.
- Assist with inventory management and visual display.
- Grow and develop our customer base through one-on-one interactions in store and during special events, with a focus on exceptional service.
- Problem-solve: Implement recovery methods for addressing poor client experiences.
- Produce events and experiences for clients, influencers, and partners.
- Contribute to Studs' social/content strategy.
Requirements:
- Minimum 12 hours per week; you must be available for at least three shifts per week including one weekday shifts and two weekend shifts of five hours or more
- Must be able to stand for 8+ hour shifts
- Must be able to lift 20 lbs boxes
- Must be able to handle chemicals safely
- You have an ability to connect and interact easily with those around you.
- You have a passion for delivering outstanding customer experience.
- You're responsible; you show up on time and ask questions when you're unclear.
- You have a good eye and great style; you love earscaping.
- You're a problem-solver: you have a positive, can-do attitude!
- You have 2+ years of retail experience and you're ready to dive in!
- Passion for earrings, piercing, digital innovation, and community-building is a plus.
Hourly: Benefits & Perks
- A competitive salary and paid time off. Includes Quarterly Wellness Days (where the whole team takes time off together to recharge), Sick Leave, Paid Compassionate Leave
- Exclusive employee piercing and jewelry discounts (plus discounts for friends and family)
- Quarterly learning and development opportunities to support internal mobility and foster an inclusive culture
Studs, Inc. is an equal opportunity employer and considers all applicants for employment without regard to race (including traits historically associated with race, such as natural hair, hair texture, and protective and treated or untreated hairstyles), color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. We comply with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which we operate.
Studs Inc. is monitoring and following public health requirements with respect to vaccination mandates, social distancing, PPE in the workplace, and sanitation practices in response to COVID-19. Accordingly, prospective employees are expected to comply with all such requirements if hired for employment.
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