Boost Mobile Wireless Retail Supervisor

As a Boost Mobile Wireless Retail Supervisor your goals are to ensure all assigned locations deliver excellent customer experience, exceed sales metrics, manage, and protect company assets and increase profitability all while developing your team.

Job Benefits:

• $35,000/yr. salary
• Sales performance bonuses
• Paid training
• PTO Accrual

Responsibilities:

• Drive sales and customer satisfaction.
• Meet and exceed monthly sales goals.
• Assist employees with closing sales and customer service.
• Observe customer experience.
• Ensures proper opening and closing of retail locations with completion of all open/close procedures.
• Training – ensure 100% completion of all required training monthly and annually.
• Inventory – Manage receiving, discrepancies, and supervise daily, weekly, and month-end counts as needed.
• Provide resolution to customer complaints regarding sales and service.
• Develop and manage positive relationships with staff and customers.
• Provide continuous coaching to sales associates in all aspects of wireless sales and service.
• Provide positive reinforcement and training to promote learning and growth of sales associates.
• New Hires- Review resumes, perform initial phone screens, in person interviews and complete on boarding paperwork.
• Conducts regular staff meetings to communicate promotions, goals, trends, and other relevant information.
• Ensure proper merchandising within all assigned locations, including product placement, display, and brand compliance.

Requirements:

• Previous retail or customer service supervision or management required.
• Employee management skills.
• Ability to stand for long periods and work full-time, weekends and during peak retail selling periods.
• Bilingual; Spanish speaking preferred.
• Be a team leader
• Reliable transportation.
• Must be at least 18 years of age.
• Must be able to pass drug and background check.
• Hiring candidate will be required to submit a 30/60/90 day plan within 30 days of employment.

We are an equal opportunity employer and value diversity at our Company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.