Petaluma Health Center is an eleven-time award winner in the North Bay Business Journal's Best Places to Work for 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011 and 2009 and we were named as one of the Healthiest Companies in the North Bay' by the North Bay Business Journal for the last 5 consecutive years.

The Petaluma Health Center's mission is to provide high quality health care with access for all in Southern Sonoma County & West Marin. We pride ourselves on our Patient-Centered care while maintaining an engaging environment for our staff. The Center accomplishes this mission through collaborative, innovative programs, services and referral resources that meet the economic needs of the entire community.

FULL TIME EMPLOYEE BENEFITS:

• 21 Days of Paid Time Off
• 10 Paid Holidays
• Reimbursement for RN re-licensure Fee
• Reimbursement of 20 Continuing Education Units for RN re-licensure
• Medical Insurance (Entire deductible paid by us!)
• 30 Chiropractor and Acupuncture visits per year included with enrollment in our health insurance plans (Kaiser and WHA)
• Dental Insurance
• Vision Insurance
• Gym Membership Discounts at Synergy Health Club and 24-Hour Fitness!
• 401K Matching after 1 year of employment
• Flexible Spending Account, Dependent Care FSA
• Life Insurance (included at no cost to the employee)
• Long Term Disability (included at no cost to the employee)
• Employee Assistance Program (included at no cost to the employee)

Summary: The RN Case Manager will coordinate care for high risk, complex clients to access needed health services and complementary social services. The RN Case Manager will coordinate services and community support to achieve improved health outcomes for clients.

Areas of Responsibility:

Patient Care

• Work closely with patient’s care team and providers to enhance patient experience, understanding, and involvement in their health care
• Review daily referrals; including clients admitted to hospital care in order to review client’s discharge plan, medical follow up, and psychosocial needs
• Assist client in establishing individualized health goals, identifying potential problems/barriers; provide health education resources. Provide advocacy for client and monitor client’s progress. Coordinate logistics for health goal adherence
• Assist in timely scheduling of primary care and other medical appointments to support client health; may attend appointments with client
• Review changes to medication regimen and medication use
• Clarify medical terminology and assist patient in understanding current health status and subsequent goal setting tools that will be utilized to encourage patient improvement

Community Support

• Link individuals to application assistance for health coverage programs. Perform client benefit enrollment in areas where certified/approved
• Maintain good working relationship w community health partners by working as a liaison with other agencies and the community; participate in the Task Force for the Homeless case manager coordination group
• Coordinate with grant managers and program managers to develop Telemedicine and other innovative programs

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education/Experience:

• Bachelor’s Degree in Nursing or related field with three (3) years’ experience that can be demonstrated to be applicable to the duties listed in the job description

Desired Skills:

Knowledge of:

• Principles, procedures, methods and techniques of nursing, health care and mental health care
• Modern practices and principles of method disease counseling
• A variety of community resources
• Homeless resources and community partners that work with homeless clients
• Basic management practices and principles
• Principles and procedures of medical record keeping
• Grants management and reporting
• Universal precautions and infection control practices
• Pertinent Federal, State and local laws, codes, and regulations regarding health care

Ability to:

• Provide administrative and nursing orientation to staff
• Assess and evaluates patients’ responses to service provided, treatment, and medication
• Demonstrate leadership skills and a desire to continually enhance nursing practice and performance
• Maintain confidentiality of patients
• Prepare clear and concise reports
• Respond to requests and inquiries from the general public
• Work independently in the absence of supervision, utilizing prioritization and delegation techniques for time optimization
• Communicate clearly and concisely, both orally and in writing
• Apply basic time management and patient care coordination skills to effectively provide nursing services
• Establish and maintain effective working relationships with those contacted in the course of work, including service representatives and the general public
• Plan and organize multiple work tasks, problem-solve and analyze information toward sound decisions

Licenses and Certifications:

• Possession of an appropriate, valid California Registered Nursing License
• Possession of, or ability to obtain, an appropriate, valid California driver’s license
• Possession of, or ability to obtain, an appropriate, valid BLS certificate
• Candidate must be able to successfully meet PHC’s credentialing and privileging requirements

Language Skills: Strong verbal and written communication skills with demonstrated ability to communicate professionally at all levels. Must speak, read, write and comprehend English. Bilingual in English and Spanish, written and verbal required.