POSITION SUMMARY

The Benefits Administrator at the Lucas Museum of Narrative Art is responsible for oversight and management of all benefits programs, including medical/dental/vision, leave administration, insurance billing, and other duties as assigned. The museum is looking for someone passionate about providing world-class service to employees as a key team member of the Human Resources department, specifically with benefits enrollment and administration, leave of absence coordination, development of employment policy, and workers’ compensation processing.

CORE COMPETENCIES

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  Working with people Demonstrates an interest in and understanding of others; adapts to the team and builds team spirit; recognizes and rewards the contribution of others; listens, consults others, and communicates proactively; supports and cares for others; develops and openly communicates self-insight

• Attention to detail Accomplishes tasks thoroughly with concern for all areas involved, no matter how small; verifies the accuracy of information before moving forward on a project or task

• Presenting and communicating information Expresses opinions, information, and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback

• Following instructions and procedures Appropriately follows instructions, follows procedures and policies, keeps to schedules, arrives punctually for work and meetings, demonstrates commitment to the organization, complies with legal obligations requirements of the role

• Analyzing Analyzes numerical data, verbal data, and all other sources of information; breaks information into component parts, patterns, and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; produces workable solutions to a range of problems; demonstrates an understanding of how one issue may be a part of a much larger system

RESPONSIBILITIES

Benefits Administration

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  Coordinate benefits processing to ensure the accuracy of all benefits enrollments and qualifying life event changes in the museum’s HRIS

• Respond to employee inquiries regarding benefits, particularly around benefits enrollment, status changes, and general inquiries

• Work closely with other HR team members to coordinate and communicate events related to employee benefits such as open enrollment, health fairs, lunch-and-learn sessions, as well as identify and contact vendors to participate in these events

• Monitor ACA compliance

• 403(b) Administration perform plan enrollment, billing maintenance, and plan administration duties, as well as process changes to enrollments and deferral changes on a bi-weekly basis

• Work closely with the insurance broker to resolve employee issues related to benefits

HR Administration

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  Administer employee leaves of absence including FMLA, CFRA, disability leave, and other legally protected leaves.

• Track all leave-of-absence documentation, notifications, correspondence, and administration details accurately and in a timely manner.

• Assist employees and answers questions related to leave of absence, particularly FMLA

• Administer the workers compensation claims process including providing applicable notices, monitoring employees treatment process and medical restrictions, and engaging in an interactive process regarding return to work

• Utilize all applicable communication methods to ensure employees receive timely information and updates regarding company policies, legal notices, and other job-related news

• Support the Chief, People and Culture Officer in keeping abreast of changes to employment policy and implementing changes to employment protocol as needed

• Engage in special projects and other duties as designated by the Chief, People and Culture Officer or other designee

MINIMUM QUALIFICATIONS

Education and Experience

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  Bachelor’s degree is preferred;

• Coursework in HR management a plus

• At least four (4) years of prior experience in benefits administration

• Experience working with an art or non-profit organization is preferred

• Prior HRIS implementation experience is preferred

• Previous experiences working in partnership with an insurance brokerage toward developing comprehensive benefits and wellness plans for employees

Skills

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  Solid strategic planning, organizational, and project management skills

• A collaborative team player with highly developed interpersonal skills, who has the ability to relate to diverse internal and external audiences

• Excellent judgment and creative problem-solving skills, including negotiation and conflict resolution

• Exceptional written, oral, interpersonal, and presentation skills

• Advanced computers skills, particularly with Microsoft Office

Knowledge

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  Thorough knowledge of payroll practices and federal and state laws related to payroll required, including ACA reporting

• Strong understanding of California taxation rules

• Extensive knowledge of payroll and HR systems similar to ADP Workforce Now, Paycom, Paylocity, and Ultimate Software

• Strong knowledge of benefits and leave administration

Abilities

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  Ability to work under high-stress conditions and work effectively with competing priorities and tight deadlines

• Ability to listen and communicate (written and verbal)

• Excellent grammar, spelling, and proofreading skills

• Ability to follow-up quickly and effectively with all staffing levels and clients

• Ability to work independently as well as part of a team

• Ability to respect and maintain highly confidential information

Salary and titles will be assigned commensurate to the successful candidate’s education and experience. An attractive compensation package will be offered to the successful candidate.

Pursuant to the Lucas Museum’s COVID-19 Mandatory Vaccination Policy, the museum requires all new hires to provide proof of COVID-19 vaccination as a condition of employment absent an approved medical and/or religious exemption. Upon hire, all new hires will receive detailed instructions on complying with this policy. Federal, state, or local public health directives may impose additional requirements.

The statements in this description represent typical elements, criteria, and general work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the job.

OUR COMMITMENT TO DEAIB

All staff at the Lucas Museum lead through a deep commitment to diversity, equity, and inclusion, both within the museum and with the communities that we serve. The Lucas Museum embraces diversity and equal opportunity. We are committed to building a team that represents and supports a variety of backgrounds and perspectives. The Lucas Museum fosters a work environment that is free of discrimination and harassment, whether based on race, national origin, gender, gender expression, religion, ethnic background, age, disability, marital status, sexual orientation, or any other criterion prohibited by applicable federal, state, or local laws. We believe that diversity and inclusion among our team is critical to our success, and we seek to recruit, develop, and retain talented people from a diverse candidate pool. Applications from traditionally underrepresented communities are encouraged.

ABOUT THE LUCAS MUSEUM OF NARRATIVE ART

As the first museum to focus exclusively on storytelling through images, the Lucas Museum of Narrative Art believes that visual storytelling can connect us and help shape a more just society. With a growing collection that encompasses artworks from across cultures, places, times, and mediums, including paintings, sculptures, murals, photography, comic art, book and magazine illustrations, and the arts of filmmaking, the Lucas Museum will explore narrative art’s potential to prompt questions, invite opinions, inspire community, and move people to think about the impact of images on our world.

Co-founded by George Lucas and Mellody Hobson and led by director and CEO Sandra Jackson-Dumont, the Lucas Museum was designed by renowned architect Ma Yansong of MAD Architects with Stantec as executive architect and is under construction in Los Angeles’s Exposition Park. An 11-acre campus with extensive new green space designed by Studio-MLA will embrace the museum’s 300,000-square-foot building, which will feature expansive galleries, two state-of-the-art theaters, and dedicated spaces for learning and engagement, dining, retail, and events. www.lucasmuseum.org

MISSION AND VISION

We are a museum dedicated to the art of storytelling. Through visual storytelling, the Lucas Museum expands the role of art and museums for society. The museum inspires thought provoking ideas and conversations that are relevant within and beyond geographic boundaries. Our work radiates to catalyze more connected and empathetic spaces. The art of storytelling connects us to shape a more just society.

VALUES

Our internal and external practice is shaped by the following beliefs and behaviors.

PEOPLE FIRST

We meet people wherever they are (physically, intellectually, emotionally). Our inclusive practice connects who people are and what people find meaningful to works of art and the work of our organization.

INSPIRED

We believe that art can move you to feel, think, reflect, and act.

COLLABORATIVE

We believe that nimble thinking and working together yields exponential results.

BRAVE

We approach our work and learning with courage, creativity, curiosity, and a sense of adventure.