Job Description

Position: Dean Street Coffee Barista

Location: Dean Street Roastery

Reports to: Dean Street General Manager/Food and Beverage Director

Status: Non-Exempt

Job Summary:

Coffee Barista will be able to prepare and serve hot and cold beverages, including various types of coffee and tea. Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders.

Essential Functions

• Greet customers as they approach the roastery
• Give customers drink menus and answer their questions regarding ingredients
• Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
• Prepare beverages following recipes
• Serve beverages and snacks such as cookies, pastries and muffins, sandwiches
• Receive and process payments (cash and credit cards)
• Keep the inside of the roastery/service area clean
• Maintain stock of clean mugs, cups and plates
• Check if brewing equipment operates properly and report any maintenance needs
• Comply with health and safety regulations
• Communicate customer feedback to managers.
• Maintains Company Core Values and professional attitude.
• Other duties as assigned by Dean Street Manager or Director of Food & Beverage.

Qualification Standards

Education & Experience

• Previous work experience as a Barista or Sever
• Hands-on experience or knowledge with how brewing equipment operates
• Knowledge of sanitation regulations
• Flexibility to work various shifts
• Basic math skills
• Ability to gauge customers’ preferences

• Excellent communication skills
• High school diploma; relevant training is a plus.
• Previous hospitality experience preferred
• Excellent customer service skills
• Ability to use technology e.g. tablets, iPads

Physical Demands

• Ability to sit or stand for extended periods of time
• Ability to lift 20 lbs. and/or more.
• Long hours sometimes required and various shifts.
• Ability to work in an outside environment.

Mental Demands

• Make sound judgments quickly
• Work on multiple tasks
• Able to take direction
• Ability to work effectively in stressful, high-pressure situations

NOTICE: The hotel business functions seven days a week, 24 hours a day. All associates must always realize this fact and be aware that it may be necessary to move associates form their accustomed shift as business demands. In addition, this is a hospitality business and a hospitable service atmosphere must always be projected.

Mainsail Lodging & Development is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Mainsail’s policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by federal state and/or local law. Mainsail Lodging & Development maintains a drug-free workplace.

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