Essential Functions:

• Provide MERCURYS Coffee customer service every time
• Mixing of daily dough to Mercurys standard with consistency
• Lamination of croissants, brioche and other lamination needs
• Operate dough sheeter to laminate croissants, brioche and other laminated doughs
• Scaling and shaping of croissants, brioche, and other products
• Maintain a clean and organized work space
• Perform additional tasks asked by upper management
• Producing on schedule and being aware of production dates

5 Core Principles

#1 Customer Service- We pride ourselves on having the best customer service in the industry! We always greet customers within 10 seconds of arrival. We address them by using their first name (hint: you can see this on their Platinum account). We always make eye contact. We always show them how important they are to us.

#2 Quality- The coffee we serve is always 100% Organic Arabica Coffee. We are continually sourcing the highest quality coffee, ingredients, and products anywhere in the industry, and our customers have come to expect the best.

#3 Consistency- We are masters at following our recipes, processes, and procedures. We don't take shortcuts. We craft our beverages with integrity! We constantly repeat orders back to our customers to ensure accuracy. We also have industry-leading technology that drastically improves the quality and consistency of our beverages and substantially reduces unnecessary repetition and strain on our teams.

#4 Cleanliness- Keeping a location clean must be a team effort. From daily dusting to cleaning under and around surfaces and weekly deep cleanings. We owe it to our customers and co-workers to maintain the cleanest possible work environment.

#5 Speed- We never compromise quality or speed, but speed is always essential to every transaction. Our goal is to serve each customer within 1 minute. Memorizing recipes and learning customers' drinks will improve our ticket/transaction times. Multi-tasking has always been essential but more than ever with our new automated machines.

Mercurys offers a competitive benefits package:

• Employee Training Program
• Training and Development
• Employee Recognition
• Health and Wellness Program
• Instant Pay
• Medical
• Vision
• Dental
• Supplemental Insurance
  • MDLive
  • Knowledge of Financial Education KOFE
  • Well Card Savings Program