Baggage Claims Officers - Starting at $23.81/hr ($18.04/hr with Medical Benefits)
Job description
"ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE"
Hallmark Aviation is seeking BAGGAGE CLAIMS OFFICERS to provide Exceptional service
to our WORLD CLASS International Airlines at LAX airport.
REQUIREMENTS AND SKILLS NEEDED:
- Minimum 12 months airline experience preferred
- Must be able to work Full-Time as well as on weekends and holidays
- Excellent focus on Customer and Client satisfaction
- Ability and willingness to work harmoniously in a team environment
- Strong leadership, but stronger team player
- Ability to work under pressure and meet deadlines
- Able to communicate effectively, verbally and in writing
- Thorough Knowledge of Baggage Services and World Tracer Preferred
- Pro-active, Forward thinking
- Well Organized and Strong Planning Skills
- Arrange settlement decisions per the Airline’s guildelines
- Customer relations support
- Process claims, payments and invoices in a timely manner
- Able to meet the monthly target in closing claims
Required Skills
- Microsoft Outlook, Excel and Word
- Constant interaction with passengers and management
- Constant telephone and computer usage
- Education: High School Diploma or Equivalent
Required Experience
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