Job description

Essential Functions:

• Genuinely welcome guests with a warm smile and a sincere greeting, engaging in conversation when appropriate.
• Anticipate guest needs and share information about each station and the surrounding areas, adapting your communication style to suit a diverse population.
• Receive and process checked baggage and route them accurately.
• Assist guests in removing baggage from vehicles at the front of the station.
• Screen all checked belongings using detection systems and following the appropriate safety protocols.
• Tag and load checked baggage and personal items onto appropriately marked carts and push the carts to outbound trains before departure.
• Collect baggage carts from inbound trains, and push them to bring the baggage to the collection area.
• Prepare and load baggage carts to maximize capacity while always taking care of guests’ items and contents.
• Readily assist at security checkpoints, in the café, and around the station, as needed.
• Participate actively in the security and safety of the station, keeping an eye out for any suspicious situations and immediately reporting them to the Security Supervisor.
• Participate in security briefings; maintain operating certification on screening/detection equipment.
• Signaling and directing backed-up traffic (taxi, Uber, arriving/departing passengers)
• Warning cars that have parked or stopped for too long
• We are a new business model – agile and evolving. The job description isn’t meant to be a complete list of your qualifications or all the things you’ll do.

Your Qualifications:

• You love working with people, staying upbeat for hours on end (including in stressful times), and adapting your communication style to fit a diverse group of people.
• You have six months of similar experience in a related field such as; concierge, bellhop, hotels, airports, guest services, ortransportation, - this is not required but certainly is a PLUS.
• Your verbal communication skills are excellent and geared towards superior guest satisfaction.
• Standing, walking, bending, lifting to 70lbs frequently, and pushing wheelchairs and heavy baggage carts up to 560lbs being physically active for entire shifts, is something you embrace.
• You are a minimum of 18 years old.
• You have demonstrated reliability, punctuality, and dependability.
• You can spend up to 45 minutes outside in the South Florida climate several times during your shift.
• You have and can show legal permission to work in the United States.
• You can work shifts, including weekends and holidays.
• You speak, read, and write English at a High School level.
• The ability to speak multiple languages is not required, but a PLUS.
• We will make all attempts to provide a predictable work schedule, but the ability to pick up last-minute shifts is a PLUS.

Job Type: Full-time

Pay: $16.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• West Palm Beach, FL 33401: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Required)

Work Location: In person

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