Job description
Multi Point Service Director needed Immediately!
Come join one of the largest privately-owned family of dealerships in Louisiana at Morgan City Toyota and Ford of Morgan City, where you can always expect the best!
We have a hands-on management team to help you grow & succeed all while earning the pay you deserve. Keep reading to see how you can join our team as a Service Director today!
What Morgan City Toyota/Ford Can Offer You:
- Weekly pay
- Employee discounts on products, services, and vehicle purchases
- 5-day Work Week
- Closed on Sundays
- Employer-Paid Holidays + Paid Time Off
- Employee Referral Program of up to $500 per referral
- Medical, Dental, and Vision Insurance
- 401k plan
- Provided lunch on Saturdays
- Career advancement opportunities and promotions from within
- Paid Training
- Long-term and Short-term Disability
- Employee Assistance Program
- Company-paid life insurance for full-time employees (additional coverage available)
- Continued Education Program
- Charity and Community Outreach Opportunities
- Skillset enhancement opportunities
- Employee Recognition Programs
- Family-owned and family-operated
- Discount pricing on products, events and attractions
Your Responsibilities & Essential Job Duties:
- Hire, manage, and supervise the performance of the service department including advisors, technicians, BDC, cashiers, etc.
- Maintain a high Customer Service Index rating, reduce customer complaints, and increase customer retention.
- Ensure the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer
- Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
- Develop estimates by costing materials, supplies, and labor; calculating customer’s payment, including deductibles
- Prepare repair order by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system
- Communicate additional repair and service needs to the customer based on vehicle inspection
- Administer the manufacturer warranty for qualifying vehicle repairs
- Confirm and offer resolution to customer concerns
- Consult with customers on applicable service specials and keep customer informed on completion times and services expenses
Job Requirements & Qualifications:
- High school diploma or equivalent preferred
- Must be authorized to work in the US
- Must have a valid Driver’s License
- Minimum of 18 years of age to be able to drive for the company
- Previous Service Advisor experience is preferred
- Reynolds experience is preferred
- Ability to multi-task in a fast-paced work environment
- Basic mechanical understanding of a vehicle
Why Choose Morgan City Toyota/Ford?
Our guiding principle is to be the best automobile retail organization for the franchises we represent in the communities we serve. With the help of our employees, we strive to provide the best quality in the areas of vehicle sales and service for all clients and prospects. With your help, we can continue to enhance our long-standing reputation of fostering a family atmosphere that generates highly-satisfied customers and employees. Selling and servicing vehicles is what we do, but taking care of people is who we are!
Apply now!
We are an Equal Opportunity Employer. All applicants must submit to and pass pre-employment testing to include background check, drug screening and MVR.
FXOP
Job Type: Full-time
Pay: Up to $180,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
- Rotating weekends
Shift:
- 10 hour shift
- 8 hour shift
- No nights
Ability to commute/relocate:
- Morgan City, LA. : Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- automotive service director: 1 year (Preferred)
- Reynolds: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: One location
- Health insurance
Job Type: Full-time
Pay: $100,000.00 - $180,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Day range:
- Monday to Friday
- Weekend availability
Shift:
- 8 hour shift
Ability to commute/relocate:
- Morgan City, LA 70380: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver's License (Required)
Work Location: One location
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