Auto Claims Representative - (Chesterfield, Dinwiddie, Emporia)
Job description
POSITION SUMMARY:
Prepare automotive repair estimates which accurately reflect the reasonable dollar cost of the damage sustained and settle total loss vehicles on behalf of the company.
This position is field based, and requires traveling in Chesterfield, Dinwiddie, and Emporia counties. You must live in or around one of the above listed counties.
PRIMARY DUTIES
- Prepare repair and total loss appraisals in accordance with company and industry procedures
- Re-inspect vehicles during repairs and authorize supplemental repairs and/or payments as needed.
- Process physical damage payments following the company standard operation procedure.
- Settle total loss vehicles, move salvage within time limits established for this procedure.
- Negotiate auto claim losses with insured, claimant and vendors.
ADDITIONAL DUTIES
- Assist subrogation and SIU with cases that require physical damage knowledge.
- Maintain high degree of training (learn new auto repair techniques).
- All other duties as assigned by the Supervisor and/or Manager.
MINIMUM EDUCATIONAL/EXPERIENCE QUALIFICATIONS
- Bachelor’s degree or equivalent experience
- 3 years minimum material damage experience
MINIMUM SKILL QUALIFICATIONS
- Strong MS Office skills and experience working with estimating software
- Prior field estimated body shop experience
- Prior automotive experience (repair/mechanical)
- Proven ability to settle total loss vehicles
- Strong estimating and negotiation skills
- Excellent interpersonal skills
- High level of initiative
- Professional attitude and appearance
At VA Farm Bureau, we provide an exceptional benefits package, including ongoing job development and support in all roles, paid training and continuing education reimbursement, medical and dental insurance available on your first day, generous employee 401K contribution, excellent Paid Time off (PTO) plan and more!
Virginia Farm Bureau Companies provide equal employment opportunity in all aspects of employment without regard to race, color, national origin, religion, gender, pregnancy, age, disability, orientation or veteran status.
VAFB supports compliance with COVID-19 protocols.
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