Attendant I

POSITION SUMMARY

• Attendant's responsibilities include maintaining cleanliness of patients' rooms.
• Our cleaning program focuses on reducing airborne allergens and contaminates as well as eliminating surface germs, bacteria, and viruses.
• This position helps ensure the patient's stay is comfortable by taking pride in both the small and big details of maintaining a clean hospital environment, keeping department stocked in order to better serve the public.
• Services of the attendant are never taken for granted.
• The cleanliness of the hospital is a critical component of good patient care.

OVERVIEW

• The evaluation is to assure individual performance, departmental goals and organizational goals are aligned. It is designed to support communication between the manager and the employee. Employee perception of their own performance is very important. To maximize the benefit of this process, both the manager and the employee participate in the evaluation process.

QUALIFICATIONS

A. Knowledge, Skills and Abilities

• Excellent customer service skills.
• Reads and understands the English language.
• Ability to think critically and analytically with little or no supervision
• Ability to work effectively in situations of high stress and conflict and communicate goals and outcomes.
• Ability to process information and prioritize
• Possesses exceptional verbal and written communication skills
• Possesses independent work habits, is self-reliant and self-directed
• Ability to learn, adapt, and change as required by the job functions
• Ability to maintain absolute confidentiality of material and information accessed and reviewed
• Basic computer literacy
• Ability to move freely, reach, bend, and complete light lifting
• Ability to use good body mechanics while performing daily job functions and ability to follow specific OSHA guidelines
• Ability to maintain attendance to meet standard job practices

B. Education

• High school diploma or GED preferred

C. Licensure

D. Experience

• One year of residential or Commercial Cleaning experience strongly preferred.

E. Interpersonal skills

F. Essential technical/motor skills

G. Essential physical requirements

• Medium: Exert 20 – 50 lb. of force occasionally and/or up to 15 lb. of force frequently - 50-74%
• Heavy: Exert 50 – 100 lb. of force occasionally and/or up to 30 lb. of force frequently - 1-24%

H. Essential mental requirements

I. Essential sensory requirements

J. Other

• Excellent customer service skills required.
• Must be able to understand verbal and written instructions and be dependable.
• Must be able to stand for long periods of time.
• Bilingual, Spanish fluency, both written and speaking skills, desired.

K. Equipment used

OTHER QUALIFICATIONS

A. Exposure to hazards (body fluid exposure level)

• Level I

B. Age of Patient Populations Served

• Neonates 1 - 30 days
• Infants 30 days - 1 year
• Children 1 - 12 years
• Adolescents 13 - 18 years
• Adults 19 - 70 years
• Geriatrics - 70+ years
• No patient contact - non

JOB SPECIFIC DUTIES AND PERFORMANCE STANDARDS

• Below are those tasks, duties, and responsibilities that comprise the means of accomplishing the position’s purpose and objectives. These are critical or fundamental to the performance of the position. They are the major functions for which the person in the position is held accountable. Following are the essential functions of the position, along with the corresponding performance standards.

o Coordinates with the nursing staff and supervisor to perform routine cleaning of patient rooms, nursing units, departments, lobbies, lounges, restrooms, corridors and patient isolation rooms. Effectively communicates with nursing staff, team leader and/or manager to perform all tasks in a timely manner. Demonstrates ownership and maintains all assigned areas, performing routine cleaning.

o Cleans patient rooms daily, dust and mop floors, and spot clean stains. Dusts furniture, ledges, and bed tables and remove debris. Empties, washes, and relines wastebaskets. Spot washes walls and windows.

o Cleans patient rooms daily and discharges as they occur, following all cleaning policies. Performs all tasks in a timely manner.

o Uses appropriate chemicals and techniques when washing and cleaning restrooms. Washes basins, commodes, tubs, and showers, checking and cleaning mirrors, soap dishes, water pipes and exterior surfaces. Dust ledges, damp mops floors, and spot washes walls. Empties and relines wastebaskets. Refills toilet tissue, paper towels, and soap dispensers.

o Uses appropriate chemicals and techniques when washing and cleaning restrooms. Washes basins, commodes, tubs, and showers, checking and cleaning mirrors, soap dishes, water pipes and exterior surfaces. Dust ledges, damp mops floors, and spot washes walls. Empties and relines wastebaskets. Refills toilet tissue, paper towels, and soap dispensers. Uses appropriate chemicals and techniques. Performs all tasks per policy and procedure as listed above, in a timely manner.

o Performs periodic cleaning of high ledges, ceiling and light fixtures, and vents. Cleans sinks and parts of showers and commodes subject to mineral deposit. Performs task per policy in a timely manner and reports any repairs immediately. Regularly cleans showers, showerheads, commodes, sinks, faucets, water fountains subject to mineral deposit and/or mildew.

o Transports trash, linen and hazardous waste to appropriate disposal area. Washes trash containers in assigned areas. Follows procedure and uses standard precautions in removal of all waste to appropriate areas. Daily checks all trash containers and clean as needed.

o Uses chemicals according to manufacturer's directions and is familiar with Material Safety Data Sheets. Uses appropriate chemicals for tasks, following mixing instructions where applicable. Demonstrates on understanding of Material Safety Data Sheets.

o Maintains all floors, using appropriate chemicals. Dry mops, damp mops floors daily. Reports need for deep cleaning floors in area. Uses proper chemical and techniques.

o Maintains all carpets, where applicable. Vacuums carpeting in the hospital on an as needed basis. Reports any maintenance or repair needs immediately.

o Hangs curtains and checks the condition of the equipment, reporting any needed repairs. Checks and hangs curtains per policy, using the appropriate equipment. Reports any maintenance or repairs immediately. Follows the safety rules in performing the task.

o Accepts other assignments with the appropriate attitude

o Performs other duties as assigned by the director or team leader

o Works on irregular schedule – unscheduled overtime, called in to work - due to unanticipated changes in the workplace