Moody’s is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don’t meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.

Moody’s is a global integrated risk assessment firm that empowers organizations to make better decisions.

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Ratings and Research

This role will play a critical part in helping us modernize our approach to workflow data management, including to identify potential data sources, establish best practices to assess and monitor quality of data, and enhance our data management practices. Given its elevated profile in the business, this role will be involved in extensive interaction with a wide range of managerial personnel within Ratings & Research and key stakeholders across Moody’s Corporation companies. The role will interact heavily with value stream owners, process owners and data stewards in other business groups, as well as with MIS Technology staff including Product, Data and Architecture teams.
The incumbent is expected to be fluent in modern data management and data structures (e.g., data mesh, data domains), and comfortable with the concepts of Lean Six Sigma, Design Thinking and Agile approaches. The AVP will report to the Associate Managing Director of R&R’s process and data steward team.
This role will be instrumental in success of a multi-year initiative to transform our workflow data, work processes and associated technology, with the ultimate goal of improving customer service and enhancing internal efficiency and quality. The successful candidate will need to be decisive, pragmatic, strategic and garner extensive internal credibility.
The position holder is responsible for definition, management and governance of the data used to enable the future state ratings workflow. Core accountabilities include:

• Investigate, define and continuously improve data attributes for key workflow data sets to support expanding digitization of the ratings workflow
• Develop initial set of harmonized data requirements across our workflow contributing to efficiency and quality enhancements
• Responsible for the use of accepted data definitions, common reference data and sound data usage practices within R&R and relevant stakeholders
• Work with technology, data, and process teams to develop next generation data structure plan including data repositories, connections, data management and governance
• Engage across key MIS stakeholders to determine the data required to deliver the target state ratings workflow, and map the end-to-end data journey
• Design and monitor key performance indicators related to key data processes and data quality, and monitor and report on observed process performance including to suggest data enhancements
• Establish a rigorous and consistent framework for data changes and align this approach with stakeholder teams
• Act as key peer to the Product Org to ensure roadmaps reflect data strategy and requirements
• Challenge the status quo and provide an innovative way of thinking for out-of-the-box data solutions and data performance metrics
• Be the key point of contact for relevant workflow data domains
• Partner deeply with customer-facing teams, value stream owners, related data and process owners, to ensure consistency of approach and sharing of best practices between R&R and other MCO business groups
• Work closely with our MIS Technology data partners to establish and champion enterprise-wide data performance analytics and data management best practices
• Working with our learning and process teams to develop data training, communication plans and roll-out plans for key data and technology enhancements and to emphasize the importance of data quality

Candidate Competencies
Data Management:

• Hands-on experience using Master Data Management and Data Governance tools.
• Passion and interest in Data Quality, with demonstrated precision and attention-to-detail in solving problems
• Understanding of data management concepts and associated business processes and tools, specifically Data Modelling, Data Warehousing, and Data Quality.
• Delivered business performance improvement through addressing data quality.

Customer Focus

• Regular networking with all functions and customers
• Champion of customer service. Seek simplicity and make it easy to do business with MIS.

Process Improvement

• Ability to optimize data processes to simplify collection and use of data.
• Ability to define user stories, develop implementation plans and oversee their execution.
• Comfortable in an agile operating environment. Demonstrates persistence and commitment in implementing product and process improvements.
• Solution focused; identify solutions, lead the implementation and help team overcome complaints and obstacles.
• Familiar with the roles of Risk Owner/Process Owner/Product Owner and Data Owner.
• Focus on outcomes based on clear KPIs

Leadership & collaboration

• Natural change agent with entrepreneurial instincts who articulates the need for change and improvement with ease.
• Build enduring relationships with internal stakeholders – including Commercial, MIS Tech, Digital Product, Ratings, Finance functions.

Data Performance Management

• Use systems and metrics to set clear, outcome oriented, quantitative goals
• Effectively empower team peers
• Constantly hold peers accountable to high standards of individual and collective performance by providing feedback throughout the year.

• Established career in data management and data transformation roles, such as Data Management / Office of the CDO or BI / Analytics team
• Professional data management qualifications (degree, diploma, certificate, etc.) preferable
• Established track record of working with Technology (including experience with API’s) and agile methodology
• Demonstratable experience handling large amount of data, bringing order and rigour to unstructured data environments and enhancing accuracy
• Ability to deliver data journey changes
• Yellow, Green or Black Belt process qualification would be beneficial
• Self-starter with ability to meet tight deadlines and manage multiple, competing priorities
• Strong attention to detail in their work, communication and planning
• Ability to prioritize and manage multiple tasks as well as work towards tight deadlines.
• Proactive problem-solving abilities
• Experienced in multi-functions and multi-years implementation or transformation initiatives
• Comfortable in engaging at very Senior Level as well as a very detailed/analytical level
• Intellectually curious, innovative, open minded, and creative problem solver with impeccable judgement

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

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