Associate Relations Generalist

Full Time
Cleveland, OH 44103
Posted
Job description

As a socially responsible health care employer and provider, we require our associates to show proof of annual influenza and COVID-19 vaccinations unless approved exemption is provided. An approved exemption from COVID-19 vaccination will require weekly testing for the Associate. Additional information will be provided by HR upon hire.


Planned Parenthood of Greater Ohio/Planned Parenthood Advocates of Ohio
is seeking a mission-minded Associate to join us as a full time (37.5 per week) Associate Relations Generalist in Northeast Ohio. Please note this positions requires quarterly travel to our health centers located in Northeast Ohio.


SUMMARY

The Associate Relations Generalist is a champion of the “In This Together” ethos by providing expert counseling services to associates, managers, and leaders of PPGOH. Tending to the team, respecting and honoring all people, and ensuring that associates have the tools and resources they need for success is critical to the functioning of human resources. The Associate Relations Generalist will partner across multiple departments in an assigned region and act as a subject matter expert in areas of associate engagement, conflict management, performance evaluation, team building, benefits, HR best practices, and any application of local, state, and federal employment laws.


WHY YOU SHOULD JOIN?

Our Mission

We protect, promote, and provide empowered health care for people throughout Ohio.

  • We respect and honor all people
  • We are committed to a diverse and inclusive environment for patients and staff
  • We provide health care - without judgment
  • We maintain responsible business practices
  • We regularly demonstrate our shared organizational workplace values and standards in order to educate and care for the communities that we serve


BENEFITS

  • Paid Time Off
  • Paid Parental Leave
  • Medical 90% employer-paid base medical plans for single coverage
  • Dental
  • Vision 100% employer paid
  • Life Insurance 100% employer paid
  • Accidental Death & Disability 100% employer paid
  • Long Term/Short Term Disability 100% employer paid
  • 401(k) with matching employer contribution up to 4%
  • Nine (9) paid holidays per year


WHAT YOU WILL DO

  • Maintain high integrity and confidentiality when engaging with associates, managers, and other leaders.
  • Perform quarterly site visits to evaluate the health and well-being of associates and ensure that resources are provided that contribute to the success of the team(s).
  • Conduct investigations in a timely fashion when issues arise in the workplace.
  • Deliver decisive corrective action decisions or counseling when unfavorable findings are discovered as a result of investigations or when associates violate employment agreements.
  • Coordinate and process terminations of staff in collaboration with the Leave and Benefits Administrator.
  • Provide counsel to leadership and management on issues of associate conduct and conflict resolution.
  • Act as a subject matter expert on areas of benefits and resources available for associates.
  • Perform all necessary actions to successfully fulfill employer obligations under state unemployment claims and appeals.
  • Champion and manage the performance evaluation tools of the affiliate including probationary reviews, annual reviews, and performance improvement plans.
  • Partner with Training, Experience, and Equity teams to deliver an exceptional onboarding experience for all associates at PPGOH.
  • Maintain regular communication with all associates around benefits, wellness, open enrollment, changes in labor laws, and compliance with policies and procedures.
  • Participate in the development and revision of policies and procedures. Review and make recommendations of the associate handbook.
  • Assist with maintenance and audits of all aspects of associate records in digital files and HRIS.
  • Assist with answering associate requests and inquiries in a timely and courteous manner.
  • Collaborate with Chief Strategy and Transformation Officer, Vice President of Human Resources, and Human Resources Manager on the development/redevelopment and implementation of HR handbook, policies, and procedures.
  • Partner with Vice President of Human Resources and Human Resources Manager on accreditation readiness on indicators related to HR, Training, and Diversity, Equity, and Inclusion.


SUPERVISORY RESPONSIBILITIES

None


WHAT YOU WILL BRING

  • Bachelor’s degree in human resources, business administration, or another related field
  • At least 3 years of progressive experience in human resources required
  • Experience in non-profit healthcare setting preferred
  • Excellent written and verbal communication skills
  • Understanding of employment practices and employment law
  • Exceptional organizational skills and attention to detail
  • Ability to make informed, independent, and objective judgement
  • Knowledgeable of Affirmative Action and Equal Employment Opportunity requirements
  • Strong problem-solving skills
  • Proficient with Microsoft Office Suite
  • Commitment to the ethos, values, and service standards of Planned Parenthood and ability to communicate these to associates, volunteers, prospective job applicants, and others in the community


PROMISE TO OUR ASSOCIATES


Planned Parenthood has served Ohioans with safe, accessible, and affordable health care for 100 years and welcomed more than 100,000 patient visits to our health centers in 2020. Every day, we fight to provide this care to everyone, no matter their income level, insurance status, zip code, color, creed, or country of origin.


As a mission-driven health care provider, Planned Parenthood is dedicated to ending health disparities and achieving health equity among all races. We work on all levels through our health centers, educational programming, and public policy to make the greatest impact on the communities we serve.


In order to become the leading organization for high quality reproductive health care, we continuously strive to create a supportive work environment that results in a positive experience for patients and associates alike. We find this support in our In This Together workplace values and service standards that bring associates together and foster an inclusive culture.


Planned Parenthood of Greater Ohio (PPGOH) is an equal opportunity employer. We care for our business by ensuring that all of our decisions regarding the employment relationship, including the terms, conditions, and privileges of employment, are in accordance with our principles of equal opportunity.


As a matter of PPGOH policy we affirm that we respect and honor all people and we will not discriminate against employees or applicants for employment on the basis of sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, race, color, ethnicity, religion, national origin, ancestry, age, disability, medical condition, genetic information, marital status, sexual orientation, political affiliation, military and veteran status, or any other legally protected characteristic.


In addition to the above commitments, PPGOH seeks to have employees that reflect the broad diversity of those that we serve and we encourage all who are ready to be In This Together to apply.

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