JOB SUMMARY

The Associate Manager is responsible for the overall development and operation of the Safety of Seniors/Handyman Program; a fall prevention and minor home repair program for senior citizens, and the City Harvest Food Bank Program in compliance with Volunteers of America guidelines; which include program development, personnel management, volunteer recruiting and management, data collection and fiscal management, implementing home safety assessment program, the development and management of all agency food drives. Developing and maintaining professional liaison relationships within the community and with partner agencies for respective programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage the daily operations of the City Harvest Program; develop and maintain donated food procurement and distribution system to meet agency and community needs as completely and efficiently as possible.
• Provides liaisons for all aspects of the Safety of Seniors/Handyman Program with Volunteers of America and maintains cooperative working relations with community organizations/agencies relevant to project goals and objectives.
• Market and promote the SOS Handyman Program, Market Meals and City Harvest Programs to consumers, families and/or caregivers of consumers, volunteers and to all appropriate public, non-profit and private referral agencies.
• Actively develop, coordinate and evaluate agency food drives, serving as direct liaison to donor companies and organizations, providing them with positive support and guidance to maximize donations and donor satisfaction, identify and implement improvements and maintain records of donations received.
• Recruit, hire, train, and supervise combined program staff, student interns, trainees, and volunteers.
• Implement and evaluate existing plans for the recruitment, orientation, training, evaluation and recognition of volunteers in each program.
• Prepare all project reports as required by Volunteers of America, and/or funding sources. Maintains existing record keeping system and databases for reports.
• Develop and implement on-going methods of raising funds and in-kind donations for the programs.
• Develop and implement an on-going public relations program and manage communication tools including newsletters.
• Ensure compliance by staff and volunteers with the policies and procedures of the agency and all regulatory agencies and funding sources.
• Participate in the ANS department(s) planning process, including annual goals and objectives, program development and implementation, and program evaluation.
• Assist the ANS Associate Director with the development of program budgets and the monitoring of program fiscal performance.
• Coordinate with Meals on Wheels management for ordering, inventory management, and preparation of Market Meals in the City Harvest area.
• Predictable, consistent attendance.
• Performs all other duties as assigned.

Supervisory Responsibilities

• City Harvest Driver/Coordinator
• Handyman Program Coordinator
• Handyman Repair Person
• Program Volunteers for assigned programs

MINIMUM QUALIFICATIONS

• Associate degree in related area or the equivalent relevant experience.
• One-year supervisory experience and one-year direct experience in program implementation, monitoring and reporting skills.
• Own transportation, valid Colorado driver’s license, and proof of insurance.
• Pass criminal background check and is bondable.

Preferred Qualifications

• Experience driving a standard box truck or larger vehicles.
• Experience and/or certification for forklift and other warehouse equipment operations.
• Food Handler certification.
• Fluent in Spanish.

KNOWLEDGE AND SKILLS

• Demonstrated communication skills, both verbal and written.
• Good organizational skills.
• Demonstrated proficiency to utilize computer applications in a Microsoft Office environment.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

• Driving in company vehicle(s) to a variety of locations occasionally in adverse weather conditions.
• Specific vision abilities required by this position include close vision, distance vision and the ability to quickly adjust focus.
• Ability to repetitively lift up to 50 pounds throughout scheduled shift.
• Inside and outside warehouse activities/job responsibilities and duties may have to be performed in adverse weather conditions.
• The noise level in the work environment can vary from low to high depending on driving and/or warehouse activities.

POSITION TYPE AND EXPECTED HOURS

• Full-Time
• Monday through Friday 7:00 am to 3:30 pm and occasional Saturdays based on program(s) special events.

PAY

$23.00 - $28.00 - Depending on experience

BENEFITS- Benefit eligibility is based on job type/status

Vacation Time

Separate Sick Time

Paid Holidays

Floating Holidays

Personal Days

Volunteer/Wellness Day

Tuition Assistance

Pension Plan

403b Retirement Plan with Agency Match

Health, Dental, Vision, Pet Insurances

Life Insurance

Accident Insurance

Short & Long-Term Disability

Employee Assistance/Work Life Balance Program

Employee Discount Program

LifeLock with Norton

Public Service Loan Forgiveness

Fully Company Paid Unlimited Mental Health Benefits for Employees on the VOAC Health Plan

Volunteers of America is an EEO/AA Employer