Job description

Job Objective:

The Associate e-Commerce Manager provides overall support to e-Commerce Manager and leads specific projects tied to developing Amazon and other Consumer e-Commerce sites to grow sales of the VELCRO® Brand Consumer Products.

Primary Responsibilities:

• Assist in management of Amazon accounts in NAM as needed, including: Amazon Advertising campaigns, A+ Content, customer review monitoring and reporting, and promotional opportunities (Lightning Deals, Bundles, etc.)
• Prepares reports and analytics for Amazon accounts. Create bi-weekly, monthly, and quarterly reports on account performance; translate insights into dashboards, graphics, and summaries to share with management
• Support global markets including Australia, Mexico, and Canada by supporting direct to consumer sales on Amazon Seller Central, Shopify and eBay, monitor stock levels and create sales reporting
• Align with supply chain team on demand planning; prepares and provides monthly forecasts
• Support customer service and Accounts Receivables teams with chargeback investigations and Amazon compliance requests
• Salsify: Assist with consumer PIM software. Work with product development and supply chain to ensure product data is complete and up-to-date. Create custom digital catalogs, automatic exports and channels as requested by users
• Work with the sales team and e-Commerce manager to develop and support retail.com sites for customers
• Provide deployment and coordination support of new content based on the needs of Amazon and other retail.com sites in global regions, including translation & localization.

Minimum Qualifications:

· Bachelor’ s degree in a related field

· 3+ years’ experience managing an Amazon vendor or seller account

· Expert knowledge of Amazon landscape (Amazon SEO, FBA, AMS)

· Solid understanding of e-Commerce B2C systems

· Strong tactical knowledge and experience specializing and selling through Amazon Vendor Central and/or Seller Central platforms

· Knowledge of content management systems (Salsify) (a plus)

· Knowledge and experience with WordPress, Shopify, Google Analytics

· Strong Excel and PowerPoint skills as well as ability to understand and extract business KPIs for various presentation and reporting

· Propensity for analytical and detail-oriented thinking

· Excellent presentation skills

· Demonstrated ability to work in teams and to work cross functionally

Company Summary:

Velcro Companies is a technology-driven, global organization providing versatile, strong, reliable and durable fastening solutions that solve problems in simple, elegant and surprising ways. The company traces its history to 1941, when Swiss engineer George de Mestral was hiking in the Alps. He noticed burrs had attached themselves to his clothing by means of hundreds of tiny “hooks” and was inspired to create the original hook and loop fastening system.

Today, VELCRO® Brand products are used by businesses and consumers around the world and can be found in the Transportation, Personal Care, Medical, Industrial, Footwear & Apparel, Packaging and Construction markets. VELCRO® Brand products also provide consumers with unique solutions for home improvement, office and garage organization, crafting and gardening. Our Consumer products are sold globally through some of the world’s top retailers, including Walmart, The Home Depot, Target and Amazon.

VELCRO® Brand products have secured AstroTurf in professional football stadiums and Kevlar plates in military apparel. Our fasteners are also part of one of the greatest inventions of all time: the disposable diaper. We have a heritage of innovation spanning more than 60 years and hold more than 400 active patents and numerous trademarks, including the VELCRO® trademark.

Velcro Companies is an Equal Opportunity and Affirmative Action Employer committed to providing an environment of mutual respect. Employment opportunities are available to all applicants without regard to age, race, color, religion, ethnicity, national origin, gender, identity expression, sexual orientation, marital status, medical condition, disability, military and veteran status, and any other characteristic protected by law.

Job Type: Full-time

Pay: $90,000.00 - $105,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Work Location:

• One location

Work Remotely:

• Temporarily due to COVID-19

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