Job description
Assist with the responsibility and oversight of a 24/7 bulk liquid terminal operation in Charleston, SC. This position will report to the Terminal Manager, direct reports include an Office Manager and Ops Manager.
Position Requirements
MANAGE AS A BUSINESS LEADER
1. Grow Base Business (Increase service offering to current client base)
2. Identify growth opportunities.
3. Assist in managing P&Ls to preserve operating margins and achieve EBITDA Targets
4. Understand profitability of each customer and commodity
5. Develop competition and market understanding and develop business strategy to exploit both
6. Develop and properly manage KPIs
7. Establish 72 hour planning cycle (review last 24, confirm current 24, forecast next 48)
ACT AS A RISK MANAGER
1. Identify abnormal operations and mitigate associated risk
2. Understand facility limitations and prevent service failures
3. Understand compliance requirements and prevent regulatory exceedance
4. Identify the appropriate time to move the risk to the next management level
ENGAGE AS AN EMPLOYEE MOTIVATOR
1. Coach, teach and mentor direct reports to achieve established goals
2. Develop a collaborative work environment which includes employees at all levels
3. Effectively communicate and enforce standards across the workforce
4. Effectively recognize employees for exceeding the standard
5. Identify and address employee issues at the terminal level
6. Identify and develop a plan to change or remove non-performers
- Management of employees including hiring, discipline process, employee performance reviews, the safety of employees and the management of safety programs
- Facilitation and development of customer relations and service using a quantitative, quality based approach
- Overseeing of service, maintenance and capital assets
- Stays abreast of changes in working conditions or new technology that could increase the safety and efficiency of the operations
- Initiates and supports improvement plans for employees to succeed in their efforts to achieve the goals of the department
- Responsible for Inventory reporting and Operation coordination
- Sets direction to improve handling methods, equipment performance, and quality of product handling
- Bachelor’s degree or 3-5 years of leadership experience in the bulk liquid terminal industry
- Background and 3 - 5 years of experience in the bulk liquid terminal industry
- Strong project management skills
- Prior experience in running liquid tank farm operations
- Proven track record of managing an hourly workforce in an industrial setting
- Prior experience managing customer relationships as it relates to quantitative service management
- Solid knowledge of PC systems and related applications
- Good organizational skills and ability to multi-task and properly set priorities
- Detailed and customer oriented
- Able to take initiative and work with others in accomplishing defined goals in a fast paced environment
- Demonstrated leadership, analytical capability, strong communication skills (oral and written) and excellent organizational skills
- Other related duties as assigned
- Posses and maintain a valid driver’s license, and driving record satisfactory to the company
- Successfully obtain and maintain a Transportation Workers Identification Credential (TWIC) card
- Ability to provide structure and planning to meet the terminal and regional goals
- Ability to climb outside stairs to tank tops
- Ability to lift 50lbs hose connections
- Ability to pass and maintain respirator fit test according to company policy
- Ability to be an active member of the terminal emergency response team (ERT)
- Work inside and outside in all weather conditions
- Ability to be reached and respond to emergencies 24/7
- Maintain accountability for self and terminal staff
- Responsible for setting the expectations for the terminal and directing the culture for all employees at the Argo terminal.
- Manage direct reports including, operations management staff, customer service and maintenance.
- Provide work direction for contractors and agency staff.
- Mentor team members to achieve larger roles in the organization.
EQUAL OPPORTUNITY EMPLOYER STATEMENT: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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