Job description

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are
passionate about the Dairy Queen® brand and delivering exceptional customer (fan) service. Due to accelerated growth and territory expansion we are looking for passionate leaders who want to join the largest Dairy Queen franchise in Arkansas. If you enjoy working in a fun, fast paced environment while providing exceptional customer service, we would love to hear from you!

Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans. We are the "Home of Happiness".

Job Functions:

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
• Enthusiastically greet and welcome fans to the Dairy Queen brand
• Strive to exceed fan expectations and deliver fan first service through timely and quality service
• Manage/Assist in the management of specific areas of the restaurant during scheduled shifts
• Pace the crew to high levels of performance by understanding the importance of speed of service and resolve bottlenecks in work flow
• Assist the GM and Assistant Manager(s) with training and coaching crew members to build a highly skilled and productive team
• Ensure that the restaurant is properly organized and staffed
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members
• Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
• Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members
• Models performance standards for all team members and work stations
• At all times exhibit a genuine passion for excellence
• Perform other duties as assigned by management/Upper management

Requirements:

• Minimum 6 months of quick service (fast food) restaurant experience required
• High School diploma or equivalent
• Must be capable of supervising specific areas of the business in a fast-paced environment
• Strong knowledge and application of safe food handling practices
• Must be ServSafe® certifiable within 6 months of hire date
• Highly organized and detail oriented
• Work well under pressure packed situations while maintaining a great attitude
• Comfortable standing for entire shift and able to lift 50 pounds
• Exhibit good manners, proper personal hygiene, and promptness
• Have fun and maintain a positive attitude at all times!'

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Benefits:

• Flexible schedule
• Paid training

Experience level:

• Under 1 year

Restaurant type:

• Quick service & fast food restaurant

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• North Little Rock, AR: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

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