Job description

Virginia Supportive Housing is seeking a Full Time Assistant Property Manager for our Richmond, VA region (Studios & Scattered Sites). Full benefits package, generous holidays and paid time off!

A career at Virginia Supportive Housing is a choice. We are here because we are driven to make a difference. We serve our most vulnerable neighbors by removing the barriers that have prevented them from maintaining stable housing, health, and wellness. We meet people where they are and treat them with dignity and respect. We support them through their unique challenges and traumas resulting from homelessness, substance abuse, and mental health issues. We give them support even when they don’t know they need it. We don’t give up.

We embody our values: Compassion, Diversity and Inclusion, Respect, Wellness, and Integrity. We expect every teammate to embrace our core competencies of Communication, Collaboration, Persistence, Safety, and Quality in everything we do.

This work can be hard, but the impact is real. If you are committed, caring and resilient and looking to make a difference, a career at VSH is for you.

The Assistant Property Manager is responsible for assisting the Property Manager and/ or the Senior Property Manager in the supervision of all activities related to the Properties assigned in a specific geographic area. The Assistant Property Manager is also part of the Management Team wherein residential supportive services staff and property management staff work together to ensure a safe and secure environment for all residents while helping individual residents to stay successfully housed and become more independent and self-sufficient. The Assistant Property Manager also assists in the supervision of site staff.

In addition to the below duties, responsibilities, and physical/sensory requirements, the successful incumbent in this position demonstrates experience initiating and sustaining a high level of accountability resulting in positive outcomes, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers, community, and board members.

MAJOR RESPONSIBILITIES AND DUTIES

· Work with the Property Manager and/ or the Senior Property Manager on all activities necessary to accomplish their objectives to manage the properties. This may include assisting with rent collection, processing new applicants, assisting with legal proceedings and maintaining the budget.

· Coordinate and assemble information for rent increase requests, including market comparables.

· Assist in the maintenance of property management files to include property reports, invoices, current and former resident files.

· Assist in the inspection of occupied and vacant units to insure cleanliness, safety and high quality maintenance.

· Assist in the preparation for all desk and physical audits by government entities, regulators, funders and partners.

· Work in coordinated effort with the other divisions in regards to: public inquiries, tours, volunteer activities, new development planning, and residential services program planning and implementation.

· Other duties as assigned by the Property Manager and/ or Senior Property Manager.

· Performs other duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES

· Good human relation skills with a demonstrated ability to deal with residents, site personnel, regional support services staff, corporate office personnel, property managers, property owners, inspectors, volunteers, peers and supervisors.

· Ability to exercise good judgment and self-control.

· Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication.

· Enthusiasm, good attitude, trustworthiness, personal integrity and honesty.

· Must be detailed oriented, able plan, prioritize, multi-task and meet deadlines in a past paced environment.

· Appropriate level of supervisory and administrative experience and skills. Includes the ability to teach, train, mentor, evaluate and motivate staff.

· Effective communication skills with employees at all levels.

· Demonstrated ability to operate safely in the workplace, with experience in holding peers and direct reports accountable to safety standards.

· Ability to work autonomously and understand when a superior needs to be involved in decision making.

· Good decision making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges.

· Self motivated, with a dedication to keeping up to date technically, and applying new knowledge to your job.

QUALIFICATIONS

· High school diploma or educational equivalent.

· No less than three years of prior residential property management experience required.

· Experience with HUD Housing Programs (including but not limited to Section 8, 202, 811) and Low Income Housing Tax Credits preferred.

· Knowledge of applicable federal and state housing laws preferred.

· Valid VA Driver’s License

· Must own or consistently have a vehicle available for use.

· Ability to successfully pass VSH insurance review.

· Computer skills, with working knowledge of the primary Microsoft Office programs

· Knowledge of property management software: OneSite conventional and affordable, WCMS preferred, OR demonstrated or ability and desire to learn these programs.

· Ability to successfully pass a background check and other pre-employment screening

ADDITIONAL DESIRED QUALIFICATIONS

· Registered Apartment Managers Certification

· CPR and First Aid Certification

Physical and Sensory Requirements:

Mobility, walking, climbing, sitting, standing, reaching, bending, lifting (minimum of 10 lbs), fine hand coordination, ability to read, write, listen and speak clearly, the ability to understand and follow written and oral instructions and directions, ability to drive a vehicle and travel, and ability to remain calm under pressure. Must be able to sit and/or stand for extended periods of time. Must be able to use computer, cell phone, monitor, mouse, and keyboard extensively.

Application Instructions: Please reply via Indeed, or email resume and cover letter with salary requirements to jobs @ virginiasupportivehousing.org with “APM - Studios/Scat. Sites” in the subject line. No phone calls, please.

Job Type: Full-time

Pay: $15.38 - $24.03 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
We follow CDC guidelines to keep our teammates, clients and community safe. Teammates must be vaccinated unless there is a valid religious or medical accommodation in place.

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 2 years (Required)
• Customer Service: 2 years (Required)
• Residential Property Management: 3 years (Required)
• HUD/Lower Income Housing Programs: 2 years (Preferred)
• Federal/State Housing Laws: 2 years (Preferred)
• Property Management Software: 2 years (Preferred)

License/Certification:

• CPR Certification (Preferred)
• Driver's License (Required)

Work Location: In person

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