Job description

JOB PURPOSE

Oversee all aspects of membership sales activities for the Sephardic Community Center (SCC). Assist in assuming responsibility for setting and meeting membership, enrollment, and financial objectives. Work with other departments in establishing and maintaining customer service standards.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Job Function

• Manage and oversee all aspects of SCC membership sales effort.
• Act as a point person for all telephone, walk-in and e-mail membership and enrollment inquiries, and place follow-up calls to all potential members.
• Maintain thorough understanding and up-to-date knowledge of all SCC programs and offers.
• Present approved membership options and prices to prospective members.

Qualifications:

• High-school diploma (college degree preferred)
• Previous membership sales experience a plus.
• Capacity to thrive in a large, complex organization and the ability to perform effectively and with grace under pressure.
• Resourcefulness and the ability to develop solutions with limited resources
• Superior time-management skills and persistence, and the capacity to handle multiple tasks with ease.
• Proficiency with Microsoft Office and familiarity with a customer relationship management system (CRM).

Job Type: Part-time

Pay: $18.00 - $21.00 per hour

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• After school
• Choose your own hours
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekend availability

Ability to commute/relocate:

• Brooklyn, NY 11223: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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