ASSISTANT MANAGER

Full Time
Springfield, MA 01109
Posted
Job description

$3,000 Signing Bonus/Competitive Salary/Comprehensive Benefit Package


Helix Human Services is an inclusive organization. LGBTQIA+ and people of color are strongly encouraged to apply!

Helix Human Services is dedicated to providing trauma-informed therapeutic and educational services to diverse children and families, building the foundation for lifelong success at home, school, and the community.


ASSISTANT RESIDENTIAL MANAGER

Job Summary

The Assistant Program Manager is primarily responsible for managing the day-to-day youth experience of a residential program under the supervision of the Residential Program Manager. They are responsible for ensuring that staff is directly engaging the youth through creative daily activities and consistent structure/routine. They serve as a therapeutic agent to young children and adolescents with emotional and behavioral needs. They are also a key part of the program leadership and responsible for program operations in the program manager’s absence, including the maintenance of a trauma informed environment and other clinical or programmatic aspects of the program. And other duties as required.


Qualifications

  • High School Diploma/GED with 2 to 3 years of professional supervisory experience in the childcare field. Associates degree is preferred. Experience working in residential programs required.
  • Requires evening and weekend availability.
  • Must be able to receive MAP (medical administration) certification within the first 6 months of employment.
  • Trauma-Informed residential care experience and Building Communities of Care (BCC) model experience preferred.
  • Ability to participate with multi-disciplinary treatment team in implementing and carrying out individual treatment plans.
  • Requires excellent written and verbal skills.
  • Requires the ability to interpret and implement regulatory requirements.
  • Ability to travel and/or transport safely to various locations is necessary.

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