Join us for this incredible opportunity to be part of our Front Office Team as an Assistant Front Office Manager at Destination Residences Ka’anapali Ali’i located in Lahaina, Hawaii. Destination Residences Hawaii is a premier vacation rental property management company. We are defined by our incredible people who serve with genuine purpose, pride, and sense of place. In 2018, Destination Residences Hawaii joined the Hyatt family, a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in 65 countries across six continents.

We offer excellent benefits:

• Up to 12 FREE room nights per year at Hyatt properties around the world (The best in the Industry)
• Unlimited Colleague Discount and Friends & Family Room Rates at Hyatt Properties around the world
• Medical, Prescription, Dental and Vision Insurance
• 401k Retirement Savings Plan with company match
• Earn up to 24 PTO (Paid Time Off) in your first year
• Hyatt Stock Purchase Plan – Discounted!
• Thousands of discounts at various retailers – Apple, AT&T, Verizon, T-Mobile, Skechers, Budget Car Rental, Las Vegas Event Tickets and many more!

Under the general supervision of the Front Office Manager, the Assistant Front Office Manager is responsible for overseeing and directing all aspects of Front Desk operations including the Front Desk, Night Audit, PBX, and Bell Desk. The Assistant Front Office Manager leads and directs positive guest relations at Kaanapali Alii. The Assistant Front Office Manager is also responsible for staff training, assisting with accounting errors, resolution of guest complaints, and maintaining quality operations at the Front Desk.

• Minimum of 2 years supervisory/management experience in Front Desk or related field required.
• Good verbal and written communication skills required with the ability to read, write, and speak fluently in English.
• Must posses a valid Hawaii Driver license and acceptable Driving Abstract.
• Must be able to work with minimal supervision, and be flexible with regards to work schedule.
• Must be computer literate with previous SMS system and Microsoft suite experience.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.