The Resident Services, Partnerships, and Initiative’s office of Resident Economic Empowerment & Sustainability (REES) is charged with developing and implement programs, policies, and collaborations to measurably support residents increased economic opportunities with a focus on asset building, employment, advancement, adult education and training, and business development.

NYCHA has implemented a Zone Model approach, which leverages NYCHA’s and partner resources to expand economic opportunity for public housing residents through place-based service coordination. Through this new approach, REES enables NYCHA to (1) Generate more economic opportunities for NYCHA residents and NYCHA neighborhoods, while strategically investing and leveraging NYCHA’s spend; (2) Provide a more comprehensive economic empowerment platform with additional capacities around financial literacy, asset building and business development; (3) Reduce the duplication of services – better investing limited resources; (4) Enable NYCHA to be a better partner to community-based organizations, government agencies, philanthropies, community colleges, schools, employers and other key stakeholders; and (5) Drive more resources and investment into public housing neighborhoods.

REES is seeking a dynamic Assistant Director, Intake, Assessment, and Zone Coordination to serve as a key member of the REES Leadership Team. Reporting to the REES Deputy Director, the responsibilities of the Assistant Director, Intake, Assessment, and Zone Coordination include, but are not limited to the following:

1. Manage the Zone Coordination team, which is comprised of two Senior Zone Coordinators and 15 Zone Coordinators. Ensure that Zone projects are on target to reach established outcomes. The Zone Coordination team is responsible for creating and maintaining partnerships that will support NYCHA resident self-sufficiency and economic mobility.
2. Manage the Supervisor, Intake and Assessment who has a team of 8 staff members. The Intake and Assessment team conducts NYCHA resident intakes and assessments in order to best connect residents to the partner services that most match their need.
3. Support the Senior Zone Coordinators with managing the Partner Zone Application process. Ensure that NYCHA Zones attract high-quality economic opportunity service providers, including in the areas of workforce development and financial literacy and asset building, and impactful projects that respond to local need.
4. Exercising independent judgement and initiative, support and supervise the Zone Coordination team to strategically leverage local opportunities on behalf of residents, develop strategies to work with local economic opportunity providers, including Jobs-Plus partners, and key local stakeholders, and attract new resources such as job training programs and adult education services to underserved communities.
5. Implement and upgrade protocols, tools, and procedures to measurably support and strengthen the zone model. This includes overseeing the activities of staff on both the Zone Coordination and the Intake and Assessment teams and developing policies designed to aid residents in reaching self-sufficiency through employment and other related services.
6. Cultivate shared learning across Zone Coordinators. Capture and implement best practices throughout the Zone Coordination team and ensure that learning is relevant and valuable to providers and other key stakeholders. Develop ongoing capacity-building opportunities for Zone Coordinators.
7. Facilitate monthly REES metric meetings on recruitment, referral, enrollment, completion and placement data and activities. Utilize these metrics to audit monthly activities and identify opportunities for increased operational efficiencies.
8. Coordinate with key NYCHA departments on behalf of the Zone Coordination team to ensure integration of the Zone Model in existing NYCHA practices and procedures.
9. Coordinate with Assistant Directors across functional areas and key members of the REES leadership team to support key initiatives. Provide support on special projects as needed.
10. Identify the needs of staff and support professional development by connecting staff to relevant training opportunities and technical supports.
11. Represent REES at resident-focused, high visibility events.
12. Perform other related tasks as needed.

NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO §65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the link below:

http://www.nyc.gov/html/dcas/downloads/pdf/psb/100_1.pdf

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

Qualification Requirements

1. A baccalaureate degree from an accredited college or university, plus four years of satisfactory full-time experience performing work related to providing employment related services or economic support services to persons in need, at least eighteen months of this experience must have been in a supervisory or managerial capacity; or

2. A four-year high school diploma or its educational equivalent and eight years of full-time experience equivalent to "1" above; at least eighteen months of this experience must have been in a supervisory or managerial capacity; or

3. Education and/or experience equivalent to "1" or "2" above. College credits from an accredited college or university may be substituted for experience on the basis of 30 semester credits for one year; year of work experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least eighteen months of experience must have been in a supervisory or managerial capacity as described in "1" above.

1. Master’s degree in social work, public administration, community and economic development, public policy, education, business, or related field.
2. Five to seven years professional experience with one or more of the following: community organizing, planning, workforce development, financial literacy and asset building, resident business development, adult education, job training, community development, management consulting, and/or program evaluation in low-income communities.
3. Proven supervisory experience leading successful teams and coordinating complex projects to achieve stated objectives, developing systems, and applying best practices.
4. Skilled at working and developing public-private partnerships and inter-agency collaborations.
5. Exceptional project management, organizational, analytical, quantitative, and qualitative skills.
6. Creative and strategic thinker, entrepreneurial.
7. Excellent verbal, written and interpersonal communication skills.
8. Commitment to supporting NYCHA residents.

1. Preference will be given to employees who have served a period of one year in their current title and level (if applicable).
2. NYCHA residents are encouraged to apply.

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This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

NYCHA has no residency requirements.