Job description

Assistant Community Manager - Celebration Senior Living Apartments
Location: Federal Way, WA

Do you have experience in a leadership role within the residential property management industry? Do you enjoy making a difference every day? Why not work for a company where you not only love what you do, but love the people you work with? Come join our team!

Independent Living, Inc., partnered with SHAG, is looking to add a Full-time Assistant Community Manager to our team. If you are looking for a work-life balance, enjoy working with people, and have a strong background in customer service, then this may be the job for you!

Top applicants are proficient multitaskers, organized, have strong people skills and most importantly, have compassion for our tenants. If you are results-driven and self-motivated this may be the position for you. When you start with us, not only will you join a growing company where you play a part in making a difference, you will gain a family!

The Assistant Manager will assist the Property Manager in maintaining the physical asset, providing a quality living environment for our residents, and establishing a positive, productive working relationship with the property team.

Essential Functions:

• Always represent Independent Living / SHAG in a positive and professional manner.
• Support the Community Manager’s efforts to assure that the company’s efforts fully meet and exceed property management obligations.
• Work in compliance with all local, state, and federal laws (Fair Housing, Landlord Tenant Laws, OSHA, etc).
• Ensure that your work follows the affordable program requirements applicable to the property.
• Complete resident income certifications and re-certifications in a timely and accurate manner to maintain compliance with program funding and regulatory agency requirements.
• Complete move-in/move-out paperwork with residents.
• Collect delinquent accounts according to legal guidelines and communicate with the accounting department to ensure accuracy of rent roll and accounts receivable.
• Under the direction of the Community Manager, coordinate and administer the day-to-day leasing activities such as touring potential residents, completing guest cards, maintaining, and updating the property’s wait list, following-up with applicants, reviewing tenant billings, analyzing lease clauses, preparing vacancy reports, and updating property traffic information in reports and property management databases.
• Identify leasing prospects and occasionally respond to routine leasing inquiries.
• Purchase goods/services/supplies as directed by the Community Manager and input invoices into the property management system.
• Work with the Community Manager and Maintenance Staff to coordinate requests for repairs and maintenance, regularly inspect the property and vacant apartments, and coordinate the work and schedules of property vendors.
• Follow confidentiality guidelines for all residents, property, owner, and Guardian information always.
• Establish and maintain collaborative working relationships between departments and coworkers.
• Constantly strive for improvements in the work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations.
• Other duties as assigned by the Community Manager or Regional Manager.
• Ability to understand Fair Housing Laws and Compliance
• Demonstrated ability to effectively handle all resident needs

Benefits:

• Wage DOE
• Employer-paid medical insurance
• PTO (vacation & sick time)
• Paid holidays
• 401k matching

Qualification Requirements:

The requirements listed below are representative, but not exclusive of the knowledge, skill, and/or ability required.

• High school diploma or GED.
• A minimum of one year of experience in multifamily property management.
• Affordable property management experience preferred.
• Strong customer service skills.
• Excellent attention to detail and organizational skills.
• Strong mathematical skills.
• Possess strong technology, internet and general computer use skills and willingness to learn new programs as needed.
• Ability to speak, read and write in English.
• Ability to communicate effectively and in a timely manner, both verbally and in writing.
• Able to complete company training requirements for this position within pre-determined deadlines and attend other training sessions as required.

SHAG and Independent Living is an Equal Employment Opportunity Employer. And is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, lawful alien status, age, marital status, socio-economic status, veteran status, disabilities, political affiliation, or any other characteristic. We support a diverse workplace free from all forms of unlawful discrimination

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: One location

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