Assistant Account Manager

Town & Country Living is a global leader in home décor, textiles, and design. Our expanded family includes Home Dynamix and Amalgamated Textiles, providing more than 60 years of combined experience in the home décor industry. The combination of all three companies together brings unmatched expertise and excellence in sales, design, development, sourcing, supply chain efficiencies, customer service, and e-commerce fulfillment. With our company’s diverse multi-product assortment across all home categories, we can provide excellent offerings and service to our retail partners while responding quickly to the ever-changing needs of the marketplace.

Key Responsibilities include but are not limited to

• Prepare for sales meetings including but not limited to line sheets, price sheets, presentations, organizing product for mtgs in showroom, etc.
• Maintain and update showroom with merchandised products Provide sales reports in a timely manner.
• Attend sales/market meetings and prepare recaps after mtgs and ensure follow up/follow through.
• Communicate with factories for any/all sampling.
• Ensure samples are received and sent out to the customer for review. Follow up and communicate with sales and buying team for approvals.
• Handle customer service requests with the assistance of the customer service department.
• Escalate larger service issues to sales management so they may proactively address concerns.
• Oversee ?nal product development with appropriate teams for all product categories.

Work closely with the sales and VP of Development & Rug Design to ensure they have all information required for new program setup, item setup form, new variant form, market pages, and branding approvals.

• Work closely with photography to complete all imagery required for labeling/packaging
• Work closely with design to complete all labeling/packaging before sending o? to buyer for ?nal approval.
• Work closely with production to ensure all customer details are followed as requested and ordered in a timely fashion.
• Work closely with logistics to make sure all customer goods are delivered and routed as requested.
• Periodic travel (Flying to NY/NJ, going to Lowe’s LDC or Corp, store visits).
• Communicate daily with all account participants to make sure customer needs are satis?ed.

Qualifications

• 3+ years of relevant experience
• Minimum High School Diploma. Associate’s or bachelor's degree a plus.
• Prior experience in big box retailers, preferably Lowes.
• Strong sales support experience.
• Highly proficient in Excel (Pivot table a plus).
• Ability to multitask and prioritize
• Detail oriented.
• Team player.
• Strong time management and organizational skills.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office (Word, PowerPoint).