Job description
Overview:
Are you an outdoors lover?
Come work and play at Seattle’s home mountain, The Summit at Snoqualmie. Located an hour West of Seattle via Interstate 90 at Snoqualmie Pass, The Summit includes four unique mountain areas, a snow tubing park, Nordic center, and 10+ food and beverage establishments. Perks also, include free season pass and resort and industry discounts. Responsibilities:
Wage and Benefit Info:
Are you an outdoors lover?
Do you enjoy sharing your love of the outdoors with others by making sure they have the best information and guidance possible to make the most of their day? As a member of the Arrivals Experience Team at The Summit at Snoqualmie, you are the first point of contact for guests and visitors arriving at The Summit. Your job is providing great guest service while educating guests and visitors about The Summit and other Snoqualmie Pass outdoor recreation offerings. 100% of your time is spent outside.
Come work and play at Seattle’s home mountain, The Summit at Snoqualmie. Located an hour West of Seattle via Interstate 90 at Snoqualmie Pass, The Summit includes four unique mountain areas, a snow tubing park, Nordic center, and 10+ food and beverage establishments. Perks also, include free season pass and resort and industry discounts.
Job duties may include, but are not limited to:
- Responsible for directing all incoming visitors to the appropriate location.
- Proactively engages with all visitors in a friendly, directive and decisive manner.
- Provides informational material for sightseeing and snow playing public.
- Proactively educates guests and members of the public about parking, access, Covid-19 and other safety policies.
- Persuasively enforces Covid 19 and other safety policies with guests and members of the public.
- Assists the parking team in helping guests park in an efficient, orderly manner to maximize lot capacities as appropriate.
- Escalates situations to Guest Services, Security, Patrol or Supervisor as needed.
What we are looking for:
- Ideal candidate enjoys being outdoors for extended periods, as well as engaging with people.
- Customer service experience, both in person and on the phone preferred.
- Must be 18 years of age or older.
- Passion for providing outstanding customer service
- Problem resolving and positive attitude
- Ability to maintain calm, firm, and friendly demeanor
- Outgoing personality
Join our team and enjoy The Summit Experience!
Wage and Benefit Info:
The wage range for this positions is: from $18.00 to $18.75
This is a non-benefited role.
All individuals may contribute to the 401(k). An employee must work 1,000 hours in a calendar year to qualify for the discretionary match (there is a 2 year vesting cliff).
All individuals accrue sick time at 1 hour per 40 hours worked to a maximum of 64 hours per year.
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