Appointment Schedulers, Customer Service Reps

Full Time
Union City, GA 30291
Posted
Job description

Atlanta, GA


Automotive Service BDC Representative


Competitive Pay Based on Experience +

Great Benefits!

Customer Service Experience is a Plus!


EH Automotive Group
is seeking a Service BDC Representative to receive all incoming service calls, schedule appointments for the Service Department, and make outbound calls to help increase business and establish relationships with the customers. This is an outstanding opportunity to start a rewarding career at a great place to work. Military veterans are encouraged to apply. We value our employees and invest in their success!


What we offer:

  • Competitive Pay Plan!
  • Health and Dental Plan Benefits
  • 401(k) Plan
  • Paid Vacation and Holidays


Responsibilities - Service BDC Representative:

  • Answer all service center calls
  • Schedule service appointments
  • Suggest services and advise of any current promotional products/services
  • Advise customers on the routine care of their vehicles and the value of maintenance in accordance with the manufacturer's specifications
  • Resolve customer complaints and questions
  • Establish and maintain strong positive working relationships with customers to encourage repeat and referral business


Qualifications/Requirements – Service BDC Representative:

  • Excellent customer service skills
  • Strong written and communication skills
  • Consistent and stable work history
  • Valid driver’s license and clean driving record
  • Professional appearance and work ethic
  • Great organizational skills
  • Please upload your resume. Completing the online assessment will grant you priority approval!
  • Must be authorized to work in the U.S. without sponsorship and be a current resident.
  • Must pass pre-employment testing to include background checks, MVR, and drug screen.


About us:

EH Automotive Group has 11 dealerships and we’re growing! We understand that people are the most important part of our organization and that when we work together everyone achieves more. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.

We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.

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