Appointment Scheduler

Full Time
Omaha, NE 68122
Posted
Job description
Overview

From primary to specialty care as well as walk-in and virtual services CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

CHI Health would love to add an Appointment Scheduler to our Immanuel Family Practice Clinic located off of 72nd & Sorenson Parkway!

Hours: Monday-Friday 830a-5p


CHI Health strives to care for you the way you care for your patients.

We understand you have personal responsibilities outside of your profession and also care about your well-being.


With you in mind, we offer the following benefits to support your work/life balance:

  • Health/Dental/Vision Insurance
  • Direct Primary Plan (No copay, no deductible, and access to CHI Health provider 24/7)
  • Voluntary Protection: Group Accident, Critical Illness, and Identity Theft
  • Employee Assistance Program (EAP) for you and your family
  • Paid Time Off (PTO)
  • Tuition Assistance for career growth and development
  • Matching 401(k) and 457(b) Retirement Programs
  • Adoption Assistance
  • Wellness Programs
  • Flexible spending accounts

Responsibilities

Job Summary / Purpose

Under general supervision, schedules appointments for patients, medical procedures, tests and studies ordered by the physician.

Essential Key Job Responsibilities

  • Responsible for answering phone calls and scheduling patient appointments.
  • Conduct patient pre-certification to ensure coverage for appointments and medical care.
  • Schedule tests, procedures, and referral appointments.
  • Communicate with patients regarding appointments and instructions for procedures and tests.
  • Collect insurance information and patient personal data.
  • May collect fees such as co-pays / co-insurance.
  • Perform other duties as assigned.

Qualifications

Minimum Qualifications:
  • High School Diploma or Equivalent preferred but not required
  • 2 years of customer service experience required
  • 2 years of healthcare experience strongly preferred

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