Appointment Coordinator - Full Time - Day
Full Time
Hackensack, NJ 07601
Posted
Job description
Overview:
The Appointment Coordinator is responsible for the management and scheduling of all patients for surgical and/or anesthesia related procedures in the Medical Center.
Responsibilities:
- Avoids conflict when scheduling patients.
- Provides input to assure that booking guides, physicians’ times, and other data elements are accurate.
- Assures accuracy of data input by checking and correcting data validity and statistical reports.
- Assures effective utilization of OR Room and time.
- Reports errors and omissions to appropriate personnel for correction/clarification.
- Consults with Medical Records to assure accuracy of statistics/demographic data.
- Prepares and delivers Daily reports to appropriate interdepartmental personnel.
- The Appointment Coordinator is responsible for the processing of all surgery related bills, as well as, all perioperative.
- Assures that special equipment, supplies, and room are available.
- Assures availability of supplies and initiates requests for special supplies for individual surgical procedures.
- Assures that all charges are entered and verified before processing charges.
- Assures accuracy of charges and patient information
- Reports accuracy of charges and patient information (e.g. billing number).
- Lifts a minimum of 15 lbs., pushes and pulls a minimum of 15 lbs. and stands a minimum of length of shift.
- Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.).
- Adheres to the standards identified in the Medical Center's Organizational Competencies.
Knowledge, Education and Skills Required:
- High school diploma or equivalent.
- Computer literate.
- 4-6 months hospital experience with medical and operating room terminology.
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